Judge.me Product Reviews App
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I uninstalled this app completely, and installed another only to find this app still had all the coding still imbedded in my design. Ridiculous, i had to go through my code and delete all their coding, and i'm not a tech whiz either! Would not recommend.
Hi,
Founder and CEO of Judge.me here.
Totally understand the frustration if this was unexpected.
Unfortunately we lose API access the moment you uninstall our app, so we can't automate code removal in your theme files (nor can any other Shopify app).
What we do instead is remove the code for you via staff account, and our support is ready 24/7 to do so.
Both a support team lead and the overall head of support has reached out on WhatsApp and tried to call you, please let us know if there's anything we can do for you.
Thank you!
I am unable to write a review. Could you please help me on this.
One more thing i have two shopify accounts.
Hi there,
We would definitely be happy to help with the concerns in your 2 stores.
Our team has reached out to you to sort this out. Looking forward to hearing back!
I would not recommend that app, after trying that for 5 days I decided to delete it and ask to support to delete the code into my store. The design of the website is totally destroyed and the support told me they cannot delete some of them files in my store because they don't have the permission and asked me to double check everything. Bad support service
Hi,
Founder and CEO of Judge.me here.
We're sorry you had a bad support experience. Our head of support has reached out to you so we can make things right.
Hope we can talk soon!
free vertion no worth it
Thank you for your review. We're very sorry to hear that you're not happy with our free plan. From the conversation, it looks like you're looking for review pagination.
By default, we show 5 reviews per page and then the customers can go to the next page or click Load more to view more reviews. Our Awesome plan allows you to customize to show more reviews per page, along with other more advanced features. Having said that, you can have as many reviews on the product page as you want, there's no limit on that.
Hope that helps!
YIKES... installed the app and saw the next day it slowed my store 15 points. No thank you... DELETED! I saw a couple of reviews that said this and something told me not to do it but tried anyway. I can confirm it is true.
Hi,
Founder and CEO of Judge.me here.
Our app is heavily tested not to impact speed. Our support team is reaching out to you, we will investigate what happened here and help resolve any issue.
Looking forward to talking soon.
Please do not deduction of any amount in my account i requested to you because my billing cycling showing your charges please i requested to you
Hi there!
Sorry to hear that there has been confusion about when the charge was taken from your account.
Since we have a 30-day money-back policy so merchants can explore our Awesome plan freely, we're happy to refund you for this charge. Please check your billing again and if you have any other concerns, please feel free to talk to us.
Hope to have you back!
Why stay in my code after I installed it. Do I need to remove the code manually?
What a wonderful app this is? Why shopify could let this kind come in?
Hi,
Founder and CEO of Judge.me here.
We completely understand your frustration and we are offering our full support to fix this issue for you.
After you uninstall our app we lose the API access to your store and we are not able to automatically remove the code from your theme (this happens with every Shopify app).
If you need our help completely removing our code we will need a staff account.
Our support team is available 24/7 and is standing by.
Hope to talk to you soon!
Cannot import reviews as advertised, import has glitch.
Hi there, thank you for letting us know about the Import bug.
Our developers have deployed a fix for this and import is working normally now. Our team has also reached out to let you know and to make sure everything is how you wanted.
Hope to welcome you back soon!
The app is very slow. If you have to manage several reviews I can not recommend this app. It totally annoying. I sit here for 3 hours just to VIEW 100 reviews in the app. DO NOT INSTALL THIS APP!!!
stuped app doesn't allowed you to delet it and everythig needs payement even language changing go hustel somewhere else