Judge.me Reseñas de Productos
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Reseñas (37.575)
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Por calificación
**UPDATE**
Judge.me reached out to me after my review, requesting evidence of the conversation we had with this customer. However before we could send it, Judge.me apparently looked at this customers reviews and agreed it violated their policy and removed them. I do appreciate this change of heart on behalf of Judge.me, however I do wish it was taken care of when I originally reached out.
(Original review) Everything was fine, other than the fact that judge.me isn't a google partner. We would publish all of our reviews, negative or positive. However, we got one customer that did order from us who was vulgar to us from the start. He was upset with his package being stuck in transit during winter storms at the post office. We sent him multiple packages and refunded him. However no matter what he would threaten us. After being blocked, he utilized judge.me as a weapon to threaten us, and harass us. Using vulgar language. We blocked him from reviews, however that does nothing to the countless vulgar reviews he left. Our choice was to hide or publish. Either one hurts your store rating. Tech support is near impossible to work with at judge.me and they don't take vulgar language and harassment reviews seriously. Claiming abusive reviews is beyond their scope. Judge.me is fine until you get attacked by review bombers. Then Judge.me can't stand by it's very much paid service.
So many great reviews on this app, but I was not very pleased with the experience and limitations that come with this app. -Not very clear instructions on how the sync works from Etsy to Shopify products. I didn't find out until much later, after poor guidance from their AI chat that each of our 1000s of variations had to have the same exact matching sku numbers between Etsy listing variations and Shopify product variations (only 1- to- 1 matching only) AND photos are not imported between the 2 shops (manual or sync) so you manully need to add them all.
Only for the app widgets to then not be able to display more than 11 photos in the "Reviews", even though we have over 50. And you can't pick which photos get displayed, it's not chronological or highest reviews, they choose some random ones.
Overall, not a smooth process with tons of speed bumps that are unfortunate, and I would have liked to know before getting started.
Thank you for taking the time to share such detailed feedback, we truly appreciate it.
We’re sorry to hear that the initial setup felt frustrating and that some important details (like SKU matching for Etsy sync and automatic review request emails) were not clear upfront. You’re absolutely right that better onboarding and clearer guidance would have saved you time, and this is something we’re actively working to improve.
We also want to acknowledge your point about our AI support, while it aims to provide quick help, it’s clear that in your case it caused confusion rather than clarity, and that’s not the experience we want. We’re continuously improving this to ensure more accurate guidance.
We’re glad to hear you’ve now successfully imported your reviews, and we’re continuing to work with you directly to optimize things.
Thank you again for your honest feedback, it’s helping us improve both the product and the onboarding experience for all merchants.
Les fonctionnalités sont très nombreuses bien que j'ai sélectionné le plan gratuit. Cependant je rencontre des difficultés pour l'import des avis Etsy, malgré les rêponses su support IA impossible de s'en sortir, l'application des recommandations du manuel est sans effet.
A Soulamane diz que está tudo bem de momento e que os Review estão atualizados nos produtos, vou confiar!
Muito obrigada pela sua confiança!
Falámos por telefone e ficámos muito contentes por saber que os reviews já estão atualizados nos seus produtos. Combinámos também rever as configurações da loja consigo para garantir que tudo está otimizado e a funcionar da melhor forma possível para ajudar nas suas vendas.
Na próxima semana entraremos novamente em contacto, como combinado, para esclarecer todas as suas dúvidas com calma e ajustar qualquer detalhe necessário (incluindo a questão da imagem do produto que mencionou).
Estamos aqui para apoiar a sua loja e fazer com que o Judge.me seja uma mais-valia real para o seu negócio. Conte connosco.
Extension did what it was advised, which was great, however was tired of the emails and no easy way to unsubscribe. Gave up and uninstalled the app instead.
Thank you for sharing your feedback, and we’re glad to hear the App worked well for its intended purpose.
We’re sorry the emails became frustrating. From what we could see on our side, the messages sent were system notifications related to Etsy review syncing (typically sent about once every 7 days to report sync status). They’re meant to keep merchants informed, but we understand that frequent notifications can feel overwhelming.
We’ve reached out privately to better understand which emails you received so we can review and improve how these notifications are handled in the future. Your feedback is very helpful for us to refine the experience.
UPDATE TO PREVIOUS REVIEW:
This is an update to 1-star review left earlier which we have now deleted.
We got feedback from support that fixed what their bot was incapable of handling.
Fair is fair - going now to 3 star with the promise to go higher if we find consistent support
We’re glad our support team was able to step in and help resolve the issue. We understand your concerns regarding the previous AI experience, and your feedback is valuable as we continue improving how we balance automation with human support.
We’ll do our best to provide consistent, reliable assistance going forward, and we’re always here whenever you need help.
Design editor is very limited. Some UX improvements should be done.
Thank you for your feedback, we’re sorry the design editor felt limiting. We’ve reached out privately to learn more about what felt restrictive so we can better understand your workflow and improve the UX moving forward.
If you’re open to sharing a few specifics (e.g., styling, layout, mobile behavior), we’d really appreciate it, and we’re happy to help with your setup in the meantime.
日本語がほしい。
レビューありがとうございます。
現在、Judge.meでは顧客向けメールやレビュウィジェット（ストア上に表示される部分）は日本語対応しておりますが、管理画面（ダッシュボード）はまだ日本語に対応しておりません。
ご不便をおかけして申し訳ありません。このご要望はすでにプロダクトチームに共有しており、今後の改善項目として検討されています。
もし特に日本語対応が必要な箇所がありましたら、ぜひお知らせください。より良い体験を提供できるよう改善に活かしてまいります。
Seit längerer zeit kann ich alle Einstellungen und Inhalte, Bewertungen nicht mehr sehen, der Bildschirm ist leer.
leider konnte mir der support auch nicht weiterhelfen.
Die App funktionierte einmal, jetzt aber nicht mehr.
Vielen Dank für Ihr Feedback, und es tut uns leid, dass Sie Ihre Einstellungen und Bewertungen eine Zeit lang nicht sehen konnten. Wir haben Sie bereits per E-Mail kontaktiert, um das Problem gemeinsam zu untersuchen.
In vielen Fällen hängt dieses Verhalten mit Browsereinstellungen oder Erweiterungen zusammen, die das Laden der App blockieren. Wir helfen Ihnen gerne dabei, das Schritt für Schritt zu beheben, damit alles wieder wie gewohnt funktioniert.
Vielen Dank für Ihre Geduld – wir möchten sicherstellen, dass Sie bald wieder uneingeschränkt auf alle Inhalte zugreifen können.
Superb support from Brian! Thank you!
Sorry, have to change my review because of Faissal. He seems does want to provide assistance while another support, Kima, could actually handle it easily. Too bad Kima had to take a break and Faissal jumped in and I am in the middle of waiting forever.
Thank you for your honest feedback.
We’re sorry for the experience you had during the handover, we understand how frustrating it is to wait without clear progress, especially when another agent was able to resolve it quickly afterward. That’s not the level of consistency we aim for.
The issue with the images has now been identified and resolved, and we’ve also shared your feedback internally to improve how our team handles similar cases moving forward.
Thank you again for bringing this to our attention, it helps us improve both our support and overall experience.