Judge.me Product Reviews , 20.521 reseñas

Excellent support team. They're always online and respond quickly.

I have had some trouble with customer complaints, though. Sometimes when customers leave a review, they use a nickname that hides their first and last name. However, for some odd reason, Judge.me will (in some cases) still use their first and last name. I believe it has something to do with the customer clicking on a Judge.me email and their name being revealed through that. I was not satisfied with Judge.me's answers to my questions on this issue, and there wasn't a real solution.

Support was kind and able to help me adjust a badge at the bottom of my page. I wish it would have been something easily done in the settings, but they were able to help me

very helpful support and top app. I am a happy customer for years. But: I want the shop ratings to be visible when I am googled: When will google reviews be available? will give you the fifth star then.

I should write two reviews actually, one for the Support Team and one for the app itself.
Support is amazing, they are always quick to respond and in most cases solved our problems (mostly display issues). We talked with Mohamed, Rodrigo and Hakima so far, all of them provided excellent support. 5 stars!
The app itself has its small annoying issues (email template looks different than sent email, not enough customization options, sometimes slow update times between the app and webshop, etc), but it does what is needs to do. Awesome plan is definitely worth the money, and the great support balances out the rest.

I'm still in the process of configuring Judge.me. It hasn't been as easy as I hoped based on other reviews. Once I found the Chat resource things seem to be moving in the right direction. Carlos recently helped me and he was considerably more responsive and helpful than the other reps I have dealt with. I'm not sold on the app yet, but for now I'll keep plugging away.

The representative that helped me today was great! However, I don't understood how some customers say they didn't get the email nor read it. But in the status it says 'customer read email'.

Affordable with great and quick support. They're transparent about limitations. Highly recommended for a simple reviews app. My main suggestion is to improve customization options, especially for email designs. While it lacks email design flexibility, the app's functionality is impressive.

My main suggestion, coming from a designer/marketer, is that there's room for significant improvement in customization options. While I can effectively initiate review requests through Klaviyo, the limitation arises when trying to incorporate direct review options within Klaviyo emails, allowing users to leave reviews right in the email itself—a substantial feature. It's unfortunate that the appearance of these emails falls short in comparison to my other email campaigns. However, it's essential to note that the app's functionality surpasses this limitation, making it a valuable choice for now.

Good app,a bit difficult to navigate your way through it(maybe because I just downloaded it).But customer service is good. Got helped in no time,by Hakima. Thanks

I have tried multiple review apps and uninstalled this one before, but when you factor in cost, functionality, and integrations for $15/month, you can't beat it. Their chat service (Gena) fixed my font color issues in less than 2 minutes. There are other integrations they could add, and the interface could be cleaner but I look forward to the updates!

Early days, just installed and imported reviews from Stamped. Be aware that Stamped need to provide other data to be able to import your photos. Support is excellent at Judge Me. All is functioning well so far