Judge.me Product Reviews , 26.975 reseñas
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The app has been a little challenging to use and import my old order history from Wix to Shopify.
Hakima was WONDERFUL !!! I cannot thank her enough. I have spoken to many Judge.me team members and none were able to help me over the 4 -5 week period of trying to transfer my old orders over to receive reviews on the new website. Hakima worked for hours with me to fix this major issue and she was so so helpful and knew exactly what to do. So many others had just sent me links to blog posts that were not helpful at all. I am very grateful for her determination and strong customer service skills !!!
I am also surprised that this issue was quite tricky to resolve as I am sure many people are in a similar situation.
Other than that issue the app seems user friendly for customers which is great.
Thankyou Hakima, I am so happy you could help me.
Muy cómodo poder automatizar las reviews. De inicio el plan gratuito es ideal. La atención al cliente excelente. Es algo muy importante en las herramientas digitales. Muy recomendable!
Gabriela was super helpful answering my questions and helping me set things up. Good support
Simple and easy-to-use app. Customer support is helpful.
However, the email template customisation could be better...with a little more options and room for customisation.
Wasn't for me, but amazing online support
Great app and fast customer service, wish there were more options available for the free plan
I haven't been using the app long enough to make an evaluation, but so far it seems to function as advertised.
Hakima, was very helpful and helped me resolve the issue that I had promptly
Great Customer service by Leonardo.