Judge.me Product Reviews , 25 598 arvostelua
Tarkenna
-
Luokituksen mukaan
Quickly solved the problem I encountered
Not so easy to set up, but I asked for assistance and they replied in less than a minute, and I got my issues solved in 10 min.
Ron was very helpful when I first downloaded & was trying to setup/customize how my reviews would show. He helped to answer all my questions and direct me to where I needed, as needed & was very patient and kind. I am glad to have had his services, they're much appreciated!
This is my first review app I'll be using for my shop, and I'm going with the free version because to be quite honest I cannot afford adding any other payments to what I already have... It's great that they have/offer a free version to use, and what is included with it is very helpful & just the basic of what you'd need.
The only thing I've found a bit inconvenient is when you have to manually schedule your review requests, it's not so much the manual part, but it's the fact that if someone places an order that contains more than 1 item you have to send separate review requests instead of them being included all in one email that'll get sent to them.. More chance of my review request email to get sent to their spam & never seen.
The representative that helped me today was great! However, I don't understood how some customers say they didn't get the email nor read it. But in the status it says 'customer read email'.
good app and thanks to Victor who was there to help
Affordable with great and quick support. They're transparent about limitations. Highly recommended for a simple reviews app. My main suggestion is to improve customization options, especially for email designs. While it lacks email design flexibility, the app's functionality is impressive.
My main suggestion, coming from a designer/marketer, is that there's room for significant improvement in customization options. While I can effectively initiate review requests through Klaviyo, the limitation arises when trying to incorporate direct review options within Klaviyo emails, allowing users to leave reviews right in the email itself—a substantial feature. It's unfortunate that the appearance of these emails falls short in comparison to my other email campaigns. However, it's essential to note that the app's functionality surpasses this limitation, making it a valuable choice for now.
Super Fast solutions with gabriela. helpful and knows what she is doing.
One of the few apps working with a Hydrogen Storefront, fast and reliable. The support is quick to respond too.
The UI & UX would benefit from some rework though :)
Haven't received reviews yet but the customer service was great. Let it be known that you need to have a business email (johnsmith@companydomain.com) in order to create personalized emails, gmail, outlook, etc will not work. In order to see review requests you will need to access them via the app.
I had good customer service and assistance setting up my product reviews