Judge.me Product Reviews App

Judge.me is a fantastic tool for anyone looking to make informed purchasing decisions. The app is incredibly user-friendly, with a sleek and intuitive interface that makes navigating through product reviews a breeze. One of the standout features is the ability to filter reviews by various criteria such as rating, date, and verified purchases, which helps in finding the most relevant and trustworthy feedback.

I have had a very good experience with this app so far. Especially customer support. They are prompt and make solving any issues or answering any questions sooo easy. I've used it for several years and will continue to do so.

I'm happy with Judge.me, made even better by Ron's exceptional support. He's now helping me apply the same customizations to my second store, making the process effortless. Ron's expertise and responsiveness are invaluable. Highly recommend Judge.me for its features and top-notch support!

Thank You Brian for all your time and patience by guiding us through making a few adjustments on our platform to create a great customer experience and improve conversion. You Rock!

Easy to use, lots of new features coming out, and a very helpful support team.

Great app, does exactly what we need. Support is also very helpful.

Amazing fast customer service. I was expecting the agent to instruct me on how to fix an issue myself but they just went into my shops pages and added a custom css to fix the problem i have spent so long trying to fix myself. Soo grateful and impressed

Great app for reviews. I've been using them from the start. When I needed help with some customisation, igor was very quick to help out. Recommended!

Nouhaila provided us with great customer service - she was professional and fast and provided us with a solution that we needed.

The lack of adaption for businesses is not only disappointing, it's insane. I'm so confused at the thousands of positive reviews here.

After reaching out to support as to why it's required that someone leaves;
- A title for the review
- Their full name
- Their review
- Their email
And explaining that it's more important to capture reviews than make it a multi-step process (friction heavy) for someone to leave a review, here's the "response" from Andrew:

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"Our logic dictates that without an email, we are unable to send a confirmation email after a review has been submitted on our website."

Firstly, it's not your website. It's ours. Judge.Me should not have access to our customers data, and nor should they dictate how their customers operate their own eComm sites.

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"This is necessary in order to verify the authenticity of the review. As our website does not have any restrictions on who can leave a review, the verified badge is crucial in ensuring the credibility of the reviews."

Again, Judge.Me does not get to dictate how we verify reviews. Businesses have their own processes (i.e. tracked emails, using our own email apps).

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"Therefore, we kindly request that an email be provided in order to proceed with the review process."

Yet again, Judge.Me does not get to force OUR customers on OUR websites to provide information a) we ALREADY HAVE and b) adds time to leaving a CRITICAL review.

Uninstalled.

EDIT/UPDATE: They asked me to continue a conversation to see what "solution" they copy/pasted information from their terms and conditions/compliance. So, rather than actually trying to help, they intentionally wasted more of my time and treated our small team like idiots.