Judge.me Product Reviews App

So far so good, customer support was supper helpful

The app was easy to set up and so far flows well with Shopify platform. Customer service was excellent helping me with my specific questions and resolved them very well. My only suggestion would be to gather some data about customers choosing the star rating and mixing up 1 and 5. We have had some customers communicate that they mixed up the rating because they found the layout of the stars to be confusing. I know this is a choice of the business owner but I frankly wasn’t sure which to choose because they were both not great. Would like to suggest that you present the choices like this: 5 ⭐️⭐️⭐️⭐️⭐️
4 ⭐️⭐️⭐️⭐️
3 ⭐️⭐️⭐️
2 ⭐️⭐️
1 ⭐️ Much easier visual. Says the customer can go back to email and fix it but they weren’t able to so it’s highly disappointing when the written comment is highly complimentary but the star rating is off. I understand that you can’t control someone pressing buttons but your star ratings and visuals/graphic choices are not clear. They look like a number line not a rating scale. Other than that issue, I am highly satisfied.

Excellent review app and the best value of any review app in the shopify app store. Numerous integrations, reminders, tons of features. Paying a fraction of the price of Yotpo and Stamped for nearly the same features.

My only knock is that their shop level reviews need an overhaul. Currently they are treating shop reviews exactly like product reviews. Have had confusion from customers who will leave product reviews in the shop section by accident.

This app is wonderful once set up but I think settings should be a bit easier to navigate as I'm often taking forever to find simple things. Apart from that it is a great app, amazing customer service as well. Overall very pleased

very good application with a customer service listening with a good responsiveness to answer I recommend

L'app non e troppo intuitiva ma il customer service è pauroso (in senso buono). Ti rispondono in due minuti e sono super gentili

fast response.. wonderul

I give you 4 stars so far. if eveything works was I expected, I will give you 10 Stars. Seem to be very good.

The app is excellent and perfectly fulfills my requirements. The customer service is exceptional, providing a pleasant experience. However, the dashboard could be more user-friendly.

It works great, easy to to implement if you know where to look. The have good docs to help you and the customer services doesn't hesitate to point to the right direction.