Judge.me Product Reviews App
Avis (29 927)
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Customer service is poor,
Chat takes too long to respond.
UPDATE DOWNGRADING TO 1 STAR: Honestly, I should have tried another app,
the customer service continues to be slow. Now I am getting random request from judge me team for collaborator access for installing some widget that I never asked for.
Manual review request in the new version doesn't work and have to sue some other link to send reviews.
Do not fall for the 5-star reviews for this app.
UPDATE
Customer support has been better since the first.
bring my review back to 3 star
Hi there,
We understand how valuable your time is, and we sincerely apologize for the delay when checking your cases. We will make sure to inform you every step of the investigation.
To follow up with your concern, we have deployed an update for our new version and the manual review request setting should work normally on that version now.
For the collaborator request, you're right. We should have been clearer in our messages. Thank you for your feedback and for giving us the opportunity to work on the suggestions.
nice experience with judge me support
slow working but done the work nicey
Ron did a FABULOUS Job helping me. He made all of my concerns go away. I am very satisfied, and I would recommend Judge.me to everyone I know! Thanks Ron!
excelent reception! Problem solved! Leandro is a top 10 attendant! Thanks
Ron was amazing at helping import reviews and fixing errors from a code. Amazing
Very helpful and timely customer service. Thank you so much Ron!
Lot of features, even in the free version. Looks like the paid version can help if you also have google ads. Set up was not hard. The main issue was to make sure the file export of old reviews is clean. Judge.me was very helpful with chat support. Would highly recommend.
Wonderful app and can't say enough about the support. They helped me every step of the way of migrating my Shopify reviews over!
Great product and service
Great app for managing your customer reviews!