Judge.me Product Reviews App
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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really nice app
easy to install and if you have any questions the support is always here to help you
I’m loving the Judge Me app! I love that they have people to help whenever I have any questions or concerns. Daniel recently helped me get my reviews moved to the correct product. And he was so helpful and patient. I’d highly recommend this app!
So far so good compared to our last review app.
- Really good customer service.
- Lots of help articles to help you solve your problems.
- English is excellent.
- Answer almost immediately
- Extremely cost effective
- Got reviews on to google shopping really quickly
- Just generally a much simpler and smoother operation than other 'larger' companies.
Really pleased we switched.
Overall the styling of this app is pretty old, it looks like it's been created in the 2010s. If you want to have it look modern prepare for some serious CSS rewriting and even JS hacking.
The support is good, but it just seems like the architecture behind this was bad from the start and everything custom needs a workaround.
The translation part is pretty bad, I've got a store in both english and romanian and the translation just doesn't sound romanian.
There is no way to adjust the translated texts in the review widget, you have to either accept the default translation or write custom JavaScript to intercept those texts and change them in the page. Doing that causes a flicker where you see the initial text first, then the it quickly changes to your text. You just need to hope the client doesn't notice.
The multi-language review emails allow translation, but you can only set change the text. The product title, which is outside your control, stays in the language set in the admin(EN in my case). So you end up with an email in romanian with products titles in english.
There is currently no way to change this at this point.
This app is just not made for stores that use more than one language at the same time.
Found all this after spending about 3 weeks of my extra time customizing it.
Thank you for your detailed feedback. Our team is working on adjusting the Romanian based on your suggestions. In the meantime, hope the workaround works out well.
For the product titles in the review request emails, while we have had this on our radar, we haven't yet found the best way to make this happen. We'll continue researching this subject and keep you updated with the progress. If you have any other suggestions, we're all ears!
What amazing customer service. Shoutout to Felix for going above and beyond! He provided exceptional customer service by not only addressing my initial questions but also identifying and resolving additional issues that I wasnt aware of - Fixed my review padding and pointed out an issue with double star reviews that I hadn't noticed. Truly outstanding service!" 10 stars to your Felix.
From all review apps i tried is this the best of all! Nice widget and easy to setup! The support with the setup was next level as he helped me more than needed and expected! Thanks Ron!
It seems to integrate pretty well with shopify and its free
App is amazing and intuitive but you have to put in the screen time to learn all the rich functionality. Support is first-class, customer service reps reach-out to you as soon as you install the app to see if you need assistance and quickly answered all my rapid fire questions throughout my learning process (here's looking at you Claudio). Worth the investment and can't beat the price. Go with Judge.Me if you're on the fence.
Great app and great service. Has all the features we need, including customization and review request emails. We use judge.me on all our stores and it beats all the other more expensive apps hands down.
Jess provided amazing customer service, thank you so much