Judge.me Product Reviews App
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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All round Fantastic Review App for Shopify Store Owners! User-Friendly Interface. Fast & Helpful Customer Service.
Good customer service. Thank you for the quick help
So far, very easy to import my reviews from an older system into Shopify... I'm just getting started though. Thank you
Terrible Customer Service Experience
I had an extremely disappointing experience with their customer service. I reached out for help with an issue and the developer, Soufiane, asked for permission to access the app. Without waiting for my explicit consent, he started making changes and publishing on my live theme. This is a blatant disregard for customer consent and professionalism.
When I inquired about how to edit reviews separately, he simply told me to publish them since they were already imported. This response was incredibly unhelpful and frustrating. I cannot believe the level of incompetence and lack of respect shown. Avoid at all costs!
We’re truly sorry to hear about your experience and deeply regret falling short of your expectations. We take feedback like yours very seriously, as it helps us improve our service and ensure such issues are avoided in the future.
This incident does not reflect the high standards of transparency and professionalism we strive to uphold. Please rest assured that we will thoroughly review this matter to prevent similar occurrences.
In the meantime, we’d love to address your concerns more effectively and assist you in making the most of our app. If you’re open to it, please don’t hesitate to reach out to us via our ongoing conversation. Our team will ensure you receive the support you deserve.
Great app and very friendly support! Lorenzo helped me immediately within a few minutes and solved my problem. Thank you very much.
Ann was super helpful and made sure we got the code working. She helped me integrate Klaviyo star ratings into my Klaviyo flow emails. Such a sweetie :)
Best customer service period. Fast and always helpful and friendly! Best review app there is
They are good at their service. I send them message for one issue, they solved 30 sec for response and solve the issue in 15 sec. I recommended this app
I was having trouble with adding the Judge.me widgets to my Shopify and reached out to the customer service team. They were so helpful and my issues were resolved quickly! Appreciate your support, and I'm already loving the app!
Great support and app! I always use it!