Judge.me Product Reviews App
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Don't do it. Read the reviews. We thought well, we'd give it a try. Sure enough, certain applications of their app had to be installed outside of the application by their techs.... Well, this caused a bunch of embarrassing script code to show up on the landing page. It was painstaking to remove. We do not recommend this APP whatsoever.....
Hi,
Founder and CEO of Judge.me here.
Our team has reached out with a solution and I asked our CTO to check what happened in the first place. Our app has been optimized for each Shopify theme so finding out what exactly happened here is critical to us.
Due to the fact that you don't offer the option to ask and your descriptions are misleading, I'll ask here:
Will the paid version of the app give me the ability to translate widgets into Polish???
Thank you for reaching out and sharing your concerns. We understand the importance of clarity in our descriptions. We will check this to make sure the information is correct.
Regarding your question, you can definitely change the default language of our widgets and email to Polish on the free plan. On the Awesome plan ($15/month), you can customize these translations even further.
Our team has reached out to offer more information and instruction. Please feel free to reach us anytime via chat or email.
I uninstalled this app completely, and installed another only to find this app still had all the coding still imbedded in my design. Ridiculous, i had to go through my code and delete all their coding, and i'm not a tech whiz either! Would not recommend.
Hi,
Founder and CEO of Judge.me here.
Totally understand the frustration if this was unexpected.
Unfortunately we lose API access the moment you uninstall our app, so we can't automate code removal in your theme files (nor can any other Shopify app).
What we do instead is remove the code for you via staff account, and our support is ready 24/7 to do so.
Both a support team lead and the overall head of support has reached out on WhatsApp and tried to call you, please let us know if there's anything we can do for you.
Thank you!
I am unable to write a review. Could you please help me on this.
One more thing i have two shopify accounts.
Hi there,
We would definitely be happy to help with the concerns in your 2 stores.
Our team has reached out to you to sort this out. Looking forward to hearing back!
I would not recommend that app, after trying that for 5 days I decided to delete it and ask to support to delete the code into my store. The design of the website is totally destroyed and the support told me they cannot delete some of them files in my store because they don't have the permission and asked me to double check everything. Bad support service
Hi,
Founder and CEO of Judge.me here.
We're sorry you had a bad support experience. Our head of support has reached out to you so we can make things right.
Hope we can talk soon!
YIKES... installed the app and saw the next day it slowed my store 15 points. No thank you... DELETED! I saw a couple of reviews that said this and something told me not to do it but tried anyway. I can confirm it is true.
Hi,
Founder and CEO of Judge.me here.
Our app is heavily tested not to impact speed. Our support team is reaching out to you, we will investigate what happened here and help resolve any issue.
Looking forward to talking soon.
Please do not deduction of any amount in my account i requested to you because my billing cycling showing your charges please i requested to you
Hi there!
Sorry to hear that there has been confusion about when the charge was taken from your account.
Since we have a 30-day money-back policy so merchants can explore our Awesome plan freely, we're happy to refund you for this charge. Please check your billing again and if you have any other concerns, please feel free to talk to us.
Hope to have you back!
Why stay in my code after I installed it. Do I need to remove the code manually?
What a wonderful app this is? Why shopify could let this kind come in?
Hi,
Founder and CEO of Judge.me here.
We completely understand your frustration and we are offering our full support to fix this issue for you.
After you uninstall our app we lose the API access to your store and we are not able to automatically remove the code from your theme (this happens with every Shopify app).
If you need our help completely removing our code we will need a staff account.
Our support team is available 24/7 and is standing by.
Hope to talk to you soon!
After wasting 2 hours of my time, I deleted the app to find another one. Changing over from Product Reviews as a mandatory change from Shopify, this app was recommended. But they require their own .csv format which requires you to MANUALLY change each product link and date of review removing the TIME of the review manually and adding the LINK MANUALLY because it is different the the Product Views Export.
Unless you are a new business, save yourself a nightmare.
We're truly sorry to hear that you were having an issue importing reviews from Shopify Product Reviews.
To clarify your concerns, it is possible to use the export file from the Product Reviews app and import it to Judge.me, without having to change anything. The time and product links only need to be added manually if the store wants to create their own CSV file.
Our team has reached out to you with the instructions. Our chat support is available 24/7 and is more than happy to import the files for you. Hope to hear back soon!
Cannot import reviews as advertised, import has glitch.
Hi there, thank you for letting us know about the Import bug.
Our developers have deployed a fix for this and import is working normally now. Our team has also reached out to let you know and to make sure everything is how you wanted.
Hope to welcome you back soon!