Judge.me Product Reviews App
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Great customer service!
Highly recommended, it solved my problem fast!
I love this app! Very helpful! and Ron was great to work with! THANK YOU SO MUCH!
Funktioniert gut für uns. Kleine Anpassungen sind noch notwendig, aber sonst gut
I recently installed and utilized this app for reviews on my site. I started with the free version but it doesn't allow you to do much of anything. In order to fully test I did the trial and signed up for the "Awesome" plan.... After having support actually get email working, after many failed attempts from me, they wouldn't tell me what the problem was. Then The Facebook and Instagram push and auto push doesn't work. It fails all the time and just gets api errors from both. If you completely disconnect and re-add it "could" work one time then back to errors. Support was useless and just gave me the same instructions to disconnect and reconnect even after I told them it doesn't work.
Lastly the app is plagued with navigation from pages to settings that don't exist, the documentation is seriously lacking and tells you to go to places that don't exist.
This may have been a good app at some point but it is trash and so is the support.
We're very sorry to hear that you've been having issues with our app. Please allow us to explain each issue in more detail:
- Review request for old orders: it seems 14 Apr and 15 May were previously selected, which are after the installation date, so no extra requests were scheduled. We'll improve the error message here to make sure this is communicated more clearly.
- Facebook and Instagram auto-push: You're right. We shouldn't have sent you the repeated instructions. We deeply apologize for that. Our developers are investigating this issue to see why the error happened. However, as each Facebook page is different, it would really help if you could share with us a screenshot/screen record of how the page was connected and the permissions given.
- Wrong navigation: We've just done a complete revamp of our app and are in the process of updating our documentation. Thank you for reminding us how important that is.
Our team lead has reached out to get all these resolved. Hope to connect soon!
Amazing app with free essential features, and great customer service.
Love Judge.me! Been using it for our 3D filament for YEARS! I think it was one of the first apps we downloaded and we're still using it today. Works great, easy to customize and customer service has been perfect. Sent a message a few hours ago, and received a helpful reply not long ago!
Works great!
Great support and prompt response.
Increíble el servicio de atenciñón al cliente, espectacular