Avis (30 616)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
25 mai 2024

I can only change 30 charakters so i cant translate reviews by myself and the aliexpress translator is trash

Securelux
Allemagne
2 mois d’utilisation de l’application
Judge.me a répondu 29 mai 2024

We're sorry to hear about your frustrating experience. The reason for the 30 character limit for edits is to ensure that reviews can't be modified to maintain the authenticity of the reviews. This is in accordance with Shopify's guidelines as well.

Unfortunately, for reviews imported from AliExpress, they are automatically translated by AliExpress. That said, our team has reached out to you for a solution to ensure that the accuracy of the reviews are maintained. We hope this helps! Please let us know if you're encountering further issues and we will be ready to help!

9 mai 2024

Ik krijg de instellingen niet goed op me website

Kleurvreugde
Pays-Bas
8 jours d’utilisation de l’application
Judge.me a répondu 16 mai 2024

Sorry to hear that you were having issues with our settings!

We've reached out to you to get you set up the app properly. Our team is available 24/7 on live chat and email. Please feel free to reach us anytime, and let us know the settings you're looking for. We'll get it sorted.

3 mars 2024

The support is good, but some of the features are extremely limited.

HYKLE
Bulgarie
11 mois d’utilisation de l’application
28 février 2024

Paid for the first month and probably wont renew, there is no way to customize the colors of the panels. would be so easy to implement and it fell short

Cash Bait
États-Unis
3 mois d’utilisation de l’application
24 janvier 2024

I am really Not liking this app, it doesn't offer the best features in the free version, and it is not as simple as people are saying it is

MY COZY HOODIE
Royaume-Uni
4 mois d’utilisation de l’application
Judge.me a répondu 25 janvier 2024

Hi there,

Thank you for your feedback.

Would you be so kind and let us know which features you're looking for?

We're also in the process of redesigning the UI of our app, which will be much simpler and more efficient to use.

We'll also be happy to guide you through all the features. Our team has sent you an email to follow up. Looking forward to hearing back from you soon!

4 janvier 2024

dificil de entender

Mascotas mimosas
Espagne
4 mois d’utilisation de l’application
Modifié le 23 mars 2020

Excellent app, poor customer service. Need to beg and argue to get a simple task completed. Frustrating experiences.
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Seriously we do not prefer any communication further on this matter. Getting one single line of liquid code already need us to send a couple of e-mails, having your CS staff saying No No No No No.

Wish this review section have image upload option so I can show all people the e-mail correspondences we had yesterday.

香港御世家 YUSAIKA
R.A.S. chinoise de Hong Kong
Plus de 3 ans d’utilisation de l’application
Judge.me a répondu 23 mars 2020

Hi,

Founder and CEO of Judge.me here.

Would you like to go on a call with me to discuss your PageFly <> Judge.me issues so we can fully understand your frustration and improve our integration?

Hope to talk to you soon.

6 novembre 2023

It's getting worse. Not as good as the beginning use

TinaCus
R.A.S. chinoise de Hong Kong
Environ un an d’utilisation de l’application
Judge.me a répondu 25 janvier 2024

Hi there,

Thank you for your review. Could you also let us know if you're having an issue with certain features?

Our support is available 24/7 and we'd be more than happy to work with you to solve any problems you have.

Please don't hesitate to reach out to us.

11 décembre 2020

Hello, can we hide the judge me reviews on products page when there is No review? It scare customers.

NEON FACTORY
R.A.S. chinoise de Hong Kong
Plus d'un an d’utilisation de l’application
Judge.me a répondu 13 décembre 2020

Hi,

Yes you can hide our widgets when there are no reviews. Our support has reached out to set this up for you.

Modifié le 8 août 2023

Updated. Did not have a good experience w/ their support. They tell you if your reviews are real or not and make you prove it, which isn't cool considering their agents are random people overseas with no authority or eduction surrounding your company history. Will give them a couple more stars becuase they reached out and tried to help. The interface is decent at least.

Organics Ocean
États-Unis
Environ un an d’utilisation de l’application
Judge.me a répondu 11 août 2023

Thank you for letting us know about your issue and sorry for the frustration.

Judge.me prides itself on being a trusted review platform and we have a strict authenticity policy. We automatically verify reviews based on detecting historical order information from Shopify, and our customer support team will verify reviews collected from other sources (e.g. imported reviews or from the web) as long there is evidence that the reviews are associated with a genuine purchase or order from your store. The process is easy - simply send us a screenshot with the relevant orders. That said, you are free to disable this feature if you prefer (we have also done this for you).

We're sorry to hear that our customer support agents weren't able to address your concern adequately. We do have agents located all across the globe who are well versed on our products and features to be able to provide timely customer support. Our customer support team has reached out to you and we are available to help and will be following up on your concerns.

Look forward to connecting soon!