Judge.me Product Reviews App

Judge.me Product Reviews App

리뷰 (37,979)

전체 평점
5
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2020년 12월 8일

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X-BAR™
프랑스
앱 사용 기간 5개월
2022년 5월 22일

Been using this app for quite some time now and was very happy with the service. However, recently they made a change to the application where only the initials of the reviewer are shown for unverified reviews. This is a challenge for us as we collect genuine reviews through whatsapp, but they are considered unverified by Judge.me. Hence only the initials are shown, and this brings down the credibility of the product page.

BorderTribe
인도
앱 사용 기간 4개월
2023년 11월 25일

Its aight, but other aps have more control. You can't really regulate reviews on this app, not too user friendly. Definitely not as optimal as some of the back in the day review aps. Too much eye noise, too many menus for something which should be pretty simple and user easy. Lots of fancy bells and whistles. If you're into that kind of stuff, this app may be for you. If you're looking for something simple, bare bones, this ain't it. Customer service is good.

ZetaComposites
미국
앱 사용 기간 3개월
답글 Judge.me개 2024년 1월 25일

Hi there,

Thank you for your detailed feedback. You're right, the app could have been simpler and easier to use.

And as a matter of fact, we have redesigned our entire UI to achieve that while still keeping all current features and adding new ones. In case you want to give this new version a go, we'd be thrilled to have you back!

2023년 2월 8일

I so far really like it. This App is super easy to use so far and I even got an email from an actual person saying they went and checked on my website to make sure it works so Thanks whomever you are!!! Lol

Bettermushrooms
미국
앱 사용 기간 3개월
2023년 10월 26일

Just tried to install not working for me. then contacted not responding. I respect other peoples review, but waiting response. I will increase the review depend on funtionality. Thanks.

Jacobax
스웨덴
앱 사용 기간 2개월
답글 Judge.me개 2024년 1월 25일

Hi there,

Thank you for your feedback and sorry to hear that the installation didn't work well for you.

Upon checking, our team had replied to your emails. Hope they didn't end up in spam :(

But besides emails, we also have a live chat team 24/7. Please do feel free to reach us anytime.

2023년 9월 8일

It doesn't offer much in the free plan, would have liked to remove the branding from emails and also get photo reviews included in this.

AVP
인도
앱 사용 기간 대략 2개월
답글 Judge.me개 2023년 9월 13일

Hi there!

Thank you for your review. We just want to let you know that the photo reviews feature is completely free to use.

Disabling branding is, in fact, available on the Awesome plan, but we have observed that customers are more likely to leave a review if the email is Judge.me branded.

Our team has reached out to you to discuss this and the other features you're looking for on the free plan.

Looking forward to connecting soon!

2020년 10월 15일

amazing thank you so much....................................................................................................................................................................................................................................................................................................................................................................

nexus
필리핀
앱 사용 기간 대략 2개월
2022년 7월 24일

Overall good app but lacking a lot in terms of visual customization. You need to add code to change the colors of simple things like the "write a review" and "submit" buttons, the email templates aren't very nice to look at either. But customer support has been good so far.

Rogue Lab
캐나다
앱 사용 기간 대략 1개월
2020년 6월 3일

I installed the app due to no performance, I did not get any results; not one single review from 120 emails that was sent out.

I did like the app but, cannot justify paying for an app that did not perform. I want to point out that I was on chat with "Ceasar" and find the customer service 5 stars.

Canadian Curriculum Press
캐나다
앱 사용 기간 28일
답글 Judge.me개 2020년 6월 3일

Hi,

Founder and CEO of Judge.me here.

Very sorry to hear this, that's definitely not the performance we want for our customers. We've reached out to you to see how we can help with optimizing conversion rate.

Hope to talk to you soon!

2021년 11월 2일에 편집됨

UPDATE:
Unfortunately, we had to decide not to use Judge.me.
Reasons: They don't support POS purchases and it is quite difficult to send manual review requests. Both features are crucial for us. According to the support, there is no intention to implement those in the somehow near future.
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Great product.
Tolle App, sehr gut konfigurierbar, sogar mehr Möglichkeiten, als es auf den ersten Blick. Gut auf deutsche Verhältnisse anpassbar. Und nicht zuletzt ein unglaublich guter und blitzschneller Support. Hut ab!
Wir werden Judge.me auch bei unserem nächsten Projekt, das im Fertigwerden ist, einsetzen.

SiaLinda.com
독일
앱 사용 기간 14일