Judge.me Product Reviews App
Oppfyller Shopifys høyeste kvalitetsstandarder for hastighet, brukervennlighet og forhandlerverdi
Omtaler (37 451)
Raffiner
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Etter vurdering
We started getting reviews a couple days after setup. Very easy to setup. Sit back and watch the reviews roll in.
The best app to use for your my online website. The customer services is always great!
Very good customer service, was incredibly helpful. Highly rate!
Much easier to use than some other apps I've tried. and all that you get for free, you can't beat!
One of the best review apps hands down
I only started with this app today on our shopify site and it is absolutely brilliant. Quickly upgraded to the paid plan as I soon realised I wanted the All Review page on my site albeit the free version has plenty of great features. I had a slight glitch getting the all reviews page to show correctly and eventually thought I would try the chat feature in the app. 20.00 at night thought I would be lucky to get any help there.. but no, Casianno came straight back to me and within 10 minutes had sorted the problem for me. Fantastic product and amazing customer service!
Great tool to get the word out about your products!
Extremely Disappointed with the Poor Customer Service! less that 1 star
I am absolutely shocked by the level of unprofessionalism and poor customer service I experienced with this company. The representative I dealt with was unbelievably frustrating to communicate with. He pretended not to understand me and took forever just to say a few words. It felt like he was wasting my time intentionally!
Even worse, he practically told me that I needed to figure everything out on my own, implying that they don't actually do anything to help their customers. If you don’t understand something, too bad—you’re on your own. I have never encountered such a lack of support and unwillingness to assist in any business. This was truly an eye-opener, and I am beyond disappointed. I will not be recommending this company to anyone. They need to seriously improve their customer service standards. Unbelievably poor service!
We sincerely apologize for the experience you had with one of our agents. This is far below our usual standards and we take full responsibility for the miscommunication and lack of help in resolving your concerns.
On a brighter note, our team is trying to make importing reviews from Etsy easier than ever. We would love the opportunity to make this right and restore your confidence in our app. In the meantime, our team leads have reached out personally to help get all current reviews imported. Hope to hear back soon!
Judge.me helped me quickly set up the review widget on my Shopify theme. They were responsive and friendly, making the whole process smooth and easy. Highly recommend! Thanks Jess
Customer service 5 stars: fast and very helpful! Thank you!