Omtaler (34 885)
Raffiner
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Etter vurdering
Great app and Faissal was amazing at helping me with a little issue I had and resolved it super quickly! Would 100% reccomend :)
A very quick and easy to use app. The people behind the app offered their help right away and got me set up with installing the widgets for free. Special thanks to Soufiane for helping me out! Very recommendable app.
Igor was awesome, very assertive with communication. My inquiry was resolved. It took a little bit of time, but everything was perfectly done. Thank you. Loved the support. Thanks Igor, you are the best.
the staff were really helpful in sorting my issues with setting up the app after changing my store theme. thanks team!
Quick solutions with using support!
Abderrahim had our issue addressed and fixed within a few mins.
They recently made some changes to this app so that email reminders are not sent out anymore after the initial requests if there is no interaction with that email. The reminder wasn't even sent out to a customer who ended up opening the initial email a few days later
That is crazy as the whole point of the reminders is to prompt the opening and interaction of the emails if they don't do so on the initial request.
However, we can still ask their support to send out 1st, 2nd or 3rd reminders manually from their side even if initial request emails aren't opened so that's some consolation.
There have also been some bugs in the email request history as a written review wasn't showing up in the status of emails, and requests were sent for accessory products in the order when it was all set just for the main product review.
Anyway, overall it's quite a good app for review management.
This is by far one of the best publishing companies that i ever used. Thanks Gogetters for making my book a success.
I have used this app first on another platform and now on Shopify and I think it's great. The move to Shopify itself was really easy. It does all that need in a reviews app and is very reasonably priced. In addition, customer service is great, the answer questions quickly and accurately.
good review app and fast repsonse of the customer service, i am very satisfy, 5 star+++
Mohamad was very helpful and fixed my issue withing 5 minutes.