Judge.me Product Reviews App

Installed this app because Kristi from Encircled recommended it in her podcast. As a first time user, the UI is a bit confusing to go through. I didn't even know what all the tabs and options for the first bit. Once I sort of understand what's going on, I realize so much of the features are not available for free users. I understand that there's usually a gap between free and premium plans but there's a few essential features I feel shouldn't be behind a pay wall, like the ability to customize the email to send out to past customer. I guess I'll play around for a few weeks and see if I grow to like it.

Well done

The tool wasn't super easy to setup. Their instructions do not quite match the process (as if Shopify has been updated since they made their tutorials, but they haven't updated the tutorials). Their email customer support redeemed them though; they were quick and were able to install the widget as desired.

Unfortunately, the app does leave its code on the site after uninstall, But the support team responded very quickly and they've removed it within minutes.