Judge.me Product Reviews , 26 483 vurderinger
Raffiner
-
Etter vurdering
Initial impression is good. Very helpful support for import set-up, but needed intervention to remove duplicate reviews that were imported. Import function shouldn't allow duplicates without a warning. Waiting for reply about displaying rating on collections. On product pages, its fine, but not showing on collections yet. Main reason for switch is to show reviews on google shopping, this is looking pretty good so far....
I would rate it a 5, but the app is a bit tricky to understand. lots of crazy steps, but it's good for what I need.
The coustomer-service is 5-stars! And the app overall is great!
ONE think I'd like to be changed is the limit of 30 letters at a time when changing a review.
Often when I import reviews from AliExpress the translation gets twisted. That's why this correction would be needed. That is the only negative thing in my opinion! :)
Good customers support. Easy to navigate through.
The support is great. Contacted them several times. However, the app is quite buggy and needed help from staff to fix issues. If it wasn't so buggy then I wouldn't have needed to contact support so much. That being said, I like their features and would recommend them.
Really great app, great customer service and support, and I love that there's so many easy to use integrations. One thing that stopped me from giving 5 stars is that all the reviews combine into one widget, there is no option to have product reviews and store reviews in separate carrousel widgets.
A pretty good app, although with some imperfections in terms of user experience. However, I've shared my issues with Soufiane, and he resolved them in less than 10 minutes, very kindly, providing excellent customer service.
I had issues with the carousel in the home page. I had to contact support twice. They replied right away and they solved the issues. They also helped me with the layout set up.
Hakima, was very helpful and helped me resolve the issue that I had promptly
Setting up the app is not super-easy, but the support is great. I am not tech savvy so it may be easier for other folks. I can't say how the app works yet since I just started using it.