Judge.me Product Reviews , 27 959 vurderinger
Raffiner
-
Etter vurdering
this app was doing great for my site until it started creating false reviews. it was generating bad reviews about my products. had to uninstall. don't recommend
Hi there,
We're very sorry to hear that you've got bad reviews.
While bad reviews are unavoidable while running an online store, if they are not from actual customers, there are a couple of ways to prevent them.
We offer the Web reviews restriction where you can limit the ability to leave a review to customers who receive a review request only.
Or on the Awesome plan, you can enable our Spam filter to block out spammers.
Our team has reached out to discuss both options to see which will work best for your store. Hope to hear back soon!
Unresponsive customer service over what seems a simple fix. 2 inquires and nothing. Moving to another app, waste of my time.
Hi there,
Thank you for your review.
Last week, we had an issue with our chat/email platform and didn't manage to respond to your queries on time. We are very sorry for that.
But let us assure you that our support team is always available 24/7 and we will try our best to reply to any questions as fast as we can.
You built the transparency medals, but where is your transparency when you discreetly removed our chat
We're very sorry that this happened. It's surprising for us as well that the chat history is not showing. We have contacted our chat provider to get this sorted.
In the meantime, our team lead has exported and sent you the transcript from our end. Hope it helps!
There is so much unnecessary. Moreover, why do those who comment and ask questions have to be members of my site? I don't want my clients to be bothered about it. I did not like.
We're very sorry to hear that you're having an issue with our app.
But rest assured that customers don't need to be a member to be able to review or ask a question. We have reached out to you and are happy to discuss a solution or setup that would work best for your store.
Hope to hear back soon!
One of the worst app ever. After installing this, my seo dropdown and it leaves its remaining codes in the web which slow the proformance and down the seo of the web.
Hi there, we're very sorry to hear that your SEO was affected.
We're more than happy to look into why this might be the case. Our support team has reached out to you to help with SEO and the remaining codes if any. Look forward to connecting and discussing the issue soon!
It didn't perform well and it does not have enough features like other review app does. It slows down the website. And I want a refund.
Thank you for your feedback. At Judge.me, we're always improving our app so if you could let us know which features you're looking for, we'll try and find a solution for you.
Our team has also reached out to you to check on the speed issue and proceed with the refund.
Hope to hear back soon!
very slow app and doesn't work properly all the time. Just to load settings, it's extremely slow. Overrated app
Thank you for letting us know about your issue and sorry for the frustration.
If you're checking in Safari, there might be a few configurations that could have caused this. Our team has reached out to you to find out the exact causes. Looking forward to connecting soon!
I am unable to write a review. Could you please help me on this.
One more thing i have two shopify accounts.
Hi there,
We would definitely be happy to help with the concerns in your 2 stores.
Our team has reached out to you to sort this out. Looking forward to hearing back!
goog
Please do not deduction of any amount in my account i requested to you because my billing cycling showing your charges please i requested to you
Hi there!
Sorry to hear that there has been confusion about when the charge was taken from your account.
Since we have a 30-day money-back policy so merchants can explore our Awesome plan freely, we're happy to refund you for this charge. Please check your billing again and if you have any other concerns, please feel free to talk to us.
Hope to have you back!