Judge.me Product Reviews App

My issue was solved instantly. Thank you so much!

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buena

the app was having loading issue ,the issue was escalated with the support team and the issue was resolved on time .We would recomend this app to every one who is looking for an review for their stores the app is very usfull and helpfull in gaining customer trust for you brand.

it has all the features and beyond to run a small business and customer support it`s great!

The app is pretty good it does what it says it does. I was hoping to be able to collect store reviews immediately after the checkout success on the "thank_you" page. I don't see a way to do that. I can create a /page/reviews and they can leave a store review there. You can also create an email template and email.... But with so many emails for marketing I really wanted to collect the review immediately after they purchase while they are still on the site. It says it integrates with Omnisend which I setup... but not really sure what kind of integration is offered. Its a good app I think but it is a little complicated. If you install this plan on spending a day or more getting it set up.... Email DNS settings, Import reviews, group products (paid plan only), setup templates...... Its a lot to get done!

Would Have been 3 stars, since its not my favorite design and the customization is very limited. I would like better customization options and a not so confusing layout for finding where to customize. For some reason I had review stars with my product that I couldn't customize or remove. Then I added stars I could customize, but then I had two star ratings. My only choice was to contact support. The support was fast and effective at fixing the problem and very friendly, just because of that 4 stars.

Haven't used the app long enough yet. However, customer service is fantastic. Very supportive and responsive. Amazing!!

Disappointment for the app so far: I tried uploading a review with a photo (test purpose), but if the image size exceeds 10MB, the review posts without the picture. There's no error message or alert, so it seems like the photo was uploaded when it actually wasn't. It would be helpful if the system prevented the review from being submitted if the photo doesn't meet the size requirements.

It is a good app but you need a helping hand to understand the settings.

The app is good but some things are a bit difficult to navigate, however the help chat is SO HELPFUL. I was speaking with Soufiane and he was helping me to import reviews from a previous third part app and I was having difficulty. He told me to do one thing and he did the rest. My day was made. Thank you so much!