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Thanks Thanh, for solving every problem I had, professional and fast!
I love this app! Very helpful! and Ron was great to work with! THANK YOU SO MUCH!
Jess helped me get my reviews from my account before I switched domains from wordpress to Shopify, She knew what she was doing and saved me the worry of loosing all my previous reviews
Amazing customer service. Big thanks to Gabriella who fixed my issue within 10 minutes of contacting her. 10/10
The customer service by Gabriel was great. He was patient and ensured my challenge was resolved. Highly recommend!
Excellent service, they respond instantly, they are always active 24/7, they are attentive to their clients at all times, I recommend them 1000%.
I hoped it will make it easy to import reviews from Etsy, Trustpilot and eBay (and maybe Google Shopping and Amazon too if we needed) but all I can see is some unknown integrations (for us in the UK at least) or the possibility of doing it manually via CSV.
I suppose Judge.me is more like a Trustpilot competitor and not really focussed enough on bringing in reviews from other platforms and marketplaces as well, despite the customer support insisting that thats their best feature.
There is a way to read Etsy reviews as long as we also install the paid Shuttle app which we don't need as we do already integrate with Etsy via Shopify Marketplace Connect.
In comparison, the Fera Product Reviews App makes it fairly easy to import the JSON file with reviews we download from Etsy.
Fera also imports easily our reviews from Trustpilot and Google Shopping which Judge.me claim are covered by copyright.
While for eBay and Amazon, despite the same copyright excuse, the Opinew Product Reviews App UGC can also import easily our reviews from these marketplaces.
It is a shame though that none of these apps can do the job fully and properly. :(
The Judge.me chat support person told me that we can import the reviews manually via CSV and do it easily with their AliExpress integration. But we're not interested in AliExpress at all while apps like this are meant to help towards automating things not doing manually. I can get ChatGPT to write for me the code for my own app and do it manually...
This app is not for us at all and I'm frankly disappointed given the many positive reviews but I'm taking it that most people use it the same way we use Trustpilot.
Thank you so much for your detailed review! We understand the importance of centralizing your reviews from different sources to your Shopify store.
Unfortunately, as our agent mentioned, a lot of these marketplaces (Amazon, Trustpilot,...) claim copyright on their reviews, and while it's still possible to import them, it's always best to be cautious.
Having said that, our team is in the process of making it easier to import from platforms without copyright concerns. We'll first start with accepting JSON file from Etsy and expand from there.
We have reached out to you to discuss this further and we would love to hear more of your feedback on how we could improve this to benefit you and other merchants.
Jess was super helpful, very professional, and quick. She cleared up all my doubts, and now the software is working perfectly. It looks great and meets my expectations. Excellent job!
Jess AWESOME
Soufiane, very professional. He helped me a lot to improve my widget looks and do everything I asked
Ron was very helpful and quickly found some missing widgets, added my logo to emails, and got my colors matching my store!