Judge.me Product Reviews App

Exceptional Service and Expertise from Mohamed at JudgeMe

I recently had the pleasure of being assisted by Mohamed from the JudgeMe customer service team, and I feel compelled to share my exceptional experience. From the outset, Mohamed demonstrated an extraordinary level of dedication and patience, diving deep into the specific issues I was facing with my site.

Over the course of two hours, Mohamed meticulously worked through each problem, combining his deep knowledge of the platform with a genuinely solution-oriented approach. His expertise not only as a customer service representative but also as a Shopify expert shone brightly throughout our interaction.

What stood out most was not just Mohamed's technical skillset, which is impressive on its own, but his unwavering commitment to ensuring that every issue was resolved to the highest standard. It's rare to encounter someone so dedicated and proficient in their role, and Mohamed truly went above and beyond to support me.

Thanks to Mohamed, my site is now running smoothly, and I've gained valuable insights into how to better manage and optimize it moving forward. His assistance was invaluable, and I cannot thank him enough for his time, effort, and the positive impact he's had on my business.

For anyone seeking support from JudgeMe, know that you're in excellent hands, especially if you have the fortune of working with Mohamed. His expertise, patience, and dedication are truly exemplary, making him a standout Shopify expert.

Thank you, Mohamed, for everything. Your help was not just appreciated; it was transformative for my site and my business.

Carlos helped me with everything, thanks a lot!

Support was very helpful and quick to respond.

This app has made collecting product reviews super easy. It isn't expensive, it isn't complicated, and the support is excellent and fast. Everything you need in a Shopify app.

Customer service was amazing and helpful

So easy to integrate to my Shopify store. I love that customers automatically get a request to review and it populates to my website without me having to do a thing! They even have a chatbox for customer service right in the app on Shopify. So much nicer than searching for some way to contact for help!

I'm brand new to JudgeMe, so still getting used to the platform, but what I can say is that I'm blown away by the customer service so far. It's so refreshing to have help in real time.

There has ALWAYS been someone who answers my questions right away.

No crazy AI bots trying to act human or an autoresponder reply saying how important my questions and business are and they'll get back to me in 3 business days.

So grateful for an app that actually has old-school customer support.

very helpful app

One of the best customer support experiences I have ever had. Migrated from Yotpo and all went flawlessly. Very happy indeed.

Update 25 August. Just had a Live Chat with Hakima and she not only answered my question - she went into the app did the work whilst I supped on my coffee. Brilliant. Thankyou.

Great Support! Fast and patient :)