Judge.me Product Reviews , 17.708 avaliações
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it is helpful for judge.me badge to be in our header for both you and me. I specified exactly how I wanted this be and provided a screenshot ... but still painstakingly had to guide the process step-by-step ... and even then the badge was not tested by your developer to be clickable ??
Hi,
Founder and CEO here. Sounds unacceptable, my apologies. I will have a support lead reach out and fix things for you.
The free version is very limited. Colours in email template cannot be changed so you quickly understand you have to go to pro plan.
Also, the images in the emails don't show up correctly on Outlook making the email all messed up (the images are way too big).
Altough the customer support is amazing, I wouldn't recommend this app.
Hi,
Founder and CEO of Judge.me here.
We fix images on Outlook to extent possible, with custom rendering where possible.
Unfortunately the Outlook issue can not be solved 100% by anyone i.e. any review app. If a very large percentage of your users are using Outlook, we recommend sticking to the text based email templates.
Our support has been in touch to help optimize your Judge.me settings for your use case.
PJ
I have been using this app for almost one year now, it is good for stores with only one language but it lacks multilingual features:
- product names are not translated (in both email and widgets)
- product urls are not translated (in both email and widgets)
- shop urls are not translated (in both email and widgets)
- coupon email is not translatable
- verify email is not translatable
- reviews can not be translated
Shopify Multilingual APIs have been released almost 2 years ago. It is definetely time to upgrade this app to support these APIs completely or we will continue to loose potential reviews or also sales (from coupon email because they are not translated, but they are only on the main language).
You can't convert the files to yopto, the file layout doesn't align. Lots of lookups and manual changes to get it to fit. Judgeme product names don't match with Yopto, which is the big thing. Just watch out when you have a lot of reviews, you will lose your reviews unless you change the names yourself.
Hi,
Founder and CEO of Judge.me here.
Our support will reach out to help you out. Yotpo changes import formats from time to time, we will make your export of Judge.me reviews as easy as possible.
I use Judge.me to collect and manage customer reviews and display them on my site. It's very easy to use, and does the job well even on the free plan!
UPDATE: Recently I've been having major issues with Judge.me. (1) The review links broke in the emails so customers couldn't leave reviews. (2) When #1 was fixed, the app broke my site so that images wouldn't load. I found this out from customers and it was a terrible look. (3) Recently, canned emails are being sent with the WRONG NAMES at the top. Their chats are fast but I'm really tired of sitting around 1h a week asking them to fix issues that should never happen in the first place. --From before: I'm extremely pleased with this program and my subscription. Great functionality, immediate support. I also love how they have a reviews carousel for the homepage.
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UPDATE:
Unfortunately, we had to decide not to use Judge.me.
Reasons: They don't support POS purchases and it is quite difficult to send manual review requests. Both features are crucial for us. According to the support, there is no intention to implement those in the somehow near future.
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Great product.
Tolle App, sehr gut konfigurierbar, sogar mehr Möglichkeiten, als es auf den ersten Blick. Gut auf deutsche Verhältnisse anpassbar. Und nicht zuletzt ein unglaublich guter und blitzschneller Support. Hut ab!
Wir werden Judge.me auch bei unserem nächsten Projekt, das im Fertigwerden ist, einsetzen.
The app works fine with displaying and collecting reviews.
It however, is not have full customization as advertised.
There is an email in there that gets sent, and you have no control over it. If you edit a product review, it sends the customer a link to approve or deny the review, which in my opinions can lead to unnecessary conflict as a customer doesn't always understand why something would get pulled out of a review.. and they get upset.
If the customer clicks the link in the email and doesn't approve your edits, the review gets published as is, live. The review could contain their personal information, or swear words, or things that are NOT product related, or something else completely random that doesn't belong...
so then your only option is to just archive the review so it goes away. Totally unnecessary situation.
And you can't turn this email notification off. It will exist and email your customer without your approval.
I can already choose not to publish a bad review if I wanted, which is not the reason I don't want this email sent. I don't want it sent because it leads to customer confusion and possible anger because they might assume you are trying to manipulate their review.
I would change this to 5 stars if I had that option to disable that email... because everything else with the app is awesome.
amazing thank you so much....................................................................................................................................................................................................................................................................................................................................................................