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Complete lack of privacy for store owners and any customer that posts a review with this app! They publish your info on their website and shopping portals for the world to see. This is a clear violation of privacy especially if you run stores that sell products that are very discreet in nature. Do not use if you respect your customers privacy.
We're sorry to hear of your frustrating experience.
The ways in which we use and process personal data are GDPR compliant, we only collect the personal data required to operate our services. We are also processing your data erasure request and will update you shortly once this is done.
The reviewer however, has full control over what is public or not, including the reviews. They can at any time unpublish their reviews or even completely delete them.
In addition, the reviewer can choose how their name is displayed, including making it anonymous. They are free to change this whenever they want by logging in to their profile. This is to give reviewers more control over their reviews and their data.
We understand that the reviewer name logic could be improved and this is something that the team is working on.
Our team lead has been trying to get in touch to explain and we look forward to be able to connect with you.
Ron just helped me setting up the app and addressed all my doubts in a very concerned way! It was really helpful. This is a great app with a great customer service!
Amazing, amazing, amazing. Moved from Trustpilot and their rediculous chargers and I am getting much more for much less. Thank you
Awesome and very helpful customer support!!
Excellent support team and perfect app for any beginner to expert.
10/10 for Gabriella, what an excellent assistant, very helpful and knows what she is doing. Judge.me app is recommended.
I highly recommend the Judge.me app for anyone looking to enhance their Shopify store with reliable and efficient review management. The app itself is fantastic, offering a seamless and user-friendly experience that has significantly improved the way we handle customer reviews.
What truly sets Judge.me apart is their exceptional support team. Special shoutout to Victor, who has been amazing! His prompt and knowledgeable assistance has made a huge difference, ensuring that any issues or questions are resolved quickly and effectively.
Overall, Judge.me is an invaluable tool for our store, and their top-notch support makes it even better. Thank you, Victor, and the entire Judge.me team!
gostei muito do atendimento, nao demorou nem dois minutos para mim atender, meu problema foi resolvido com sucesso, um forte abraço a equipe,
Thank you for super fast help!
they helped me to set the review