Judge.me Product Reviews App
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (39.788)
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A well-made app and 5-star support! Highly recommended!
Does a lot. Quick support. They added code to my theme to get star ratings showing on product cards and told me exactly where the code went so I could document it. Very helpful.
UPDATE: Helped me again with several questions and logged in to do something for me as collaborator. Above and beyond support.
Extremely Disappointed with the Poor Customer Service! less that 1 star
I am absolutely shocked by the level of unprofessionalism and poor customer service I experienced with this company. The representative I dealt with was unbelievably frustrating to communicate with. He pretended not to understand me and took forever just to say a few words. It felt like he was wasting my time intentionally!
Even worse, he practically told me that I needed to figure everything out on my own, implying that they don't actually do anything to help their customers. If you don’t understand something, too bad—you’re on your own. I have never encountered such a lack of support and unwillingness to assist in any business. This was truly an eye-opener, and I am beyond disappointed. I will not be recommending this company to anyone. They need to seriously improve their customer service standards. Unbelievably poor service!
We sincerely apologize for the experience you had with one of our agents. This is far below our usual standards and we take full responsibility for the miscommunication and lack of help in resolving your concerns.
On a brighter note, our team is trying to make importing reviews from Etsy easier than ever. We would love the opportunity to make this right and restore your confidence in our app. In the meantime, our team leads have reached out personally to help get all current reviews imported. Hope to hear back soon!
Good app, with great and fast support.
Ron was both amazingly friendly and helpful.
He made a stressful situation pleasant, and I can't thank him enough.
I wish all support reps were like him, it would make the world a better place.
Thanks Ron! You are the best.
The app so far is great!
Jessie
Set up was extremely easy, and support was immediately available if I needed it. I am excited to see how this turns out.
The whole Application is free and they even have a Live Chat Support!
excellent service and awesome perfumes by S. recommeded to all
Amazing customer service. Understanding and helpful!
Overall good experience! Their support team is consistently reliable and always there when I need them. I recommend!