Judge.me Product Reviews App
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (40.022)
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Extremely Disappointed with the Poor Customer Service! less that 1 star
I am absolutely shocked by the level of unprofessionalism and poor customer service I experienced with this company. The representative I dealt with was unbelievably frustrating to communicate with. He pretended not to understand me and took forever just to say a few words. It felt like he was wasting my time intentionally!
Even worse, he practically told me that I needed to figure everything out on my own, implying that they don't actually do anything to help their customers. If you don’t understand something, too bad—you’re on your own. I have never encountered such a lack of support and unwillingness to assist in any business. This was truly an eye-opener, and I am beyond disappointed. I will not be recommending this company to anyone. They need to seriously improve their customer service standards. Unbelievably poor service!
We sincerely apologize for the experience you had with one of our agents. This is far below our usual standards and we take full responsibility for the miscommunication and lack of help in resolving your concerns.
On a brighter note, our team is trying to make importing reviews from Etsy easier than ever. We would love the opportunity to make this right and restore your confidence in our app. In the meantime, our team leads have reached out personally to help get all current reviews imported. Hope to hear back soon!
Leandro was extremely helpful!
Overall good experience! Their support team is consistently reliable and always there when I need them. I recommend!
Jess was excellent! I had no clue what I was doing installing the app and she jumped right in and offered to help! It couldn't come at a better time! A job well done!!!
Great service with great customer support
Very help! Quick and thorough. I explained what I wanted done and it took no time.
I use Judgeme reviews for every store I own. Setting up the app is easy and simple, and if you have any problems the support is there 24/7 to assist you! It's my favorite app for reviews plus it looks clean on every store!
Easy to understand and manage. I am so happy that i could import my reviews from an other platform. Thank you!
awesome, easy to use, work so well. I love it. will recommend!
Great app! much better than the other review apps - also Hamza from customer service helped out from the beginning to the end! thanks Hamza