Judge.me Product Reviews App
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (40.254)
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UPDATE: Gabriel from Judge.me contacted us within a few days and ensured we were being taken care of. The support and attention we received from him wholly turned around our sour experience. This app is exceptional and is peerless when it works properly or has support like Gabriel's.
We have decided to stay with Judge.me. If anyone from management is reading this, please take good care of Gabriel and nurture talent like him. He made a big difference. Also, please train your chat support to his caliber.
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This app worked great for us in 2020 and 2021. However, the app's settings change every time it updates, leading to poor email delivery and overwriting the changes we made. When we contact support, they can't explain why some settings changed without our consent. They are rude at best and make you feel like they are doing you a favour by talking to you.
There is no option to moderate unfair reviews (a disgruntled customer leaves multiple negative reviews using different email IDs or from the same ID). All you can do is hide the review, affecting the "Transparency medal". While you can hide the medals on your website, they are still displayed on the JudgeMe website. We are perfectly OK with negative reviews from customers. It helps us understand where we could do better. However, when a customer uses the review system to damage my company or have their way, my business must have the right to defend itself by hiding or removing the review without consequence (the transparency rating in this case). Judgeme does not understand this problem.
While Judgeme is still the most affordable app in the market, more is needed to make us stay. We have grown to a level where we can pay for better performance and service. We are already looking for another app, and it will only be a matter of time before we leave Judgeme.
Thank you for your feedback about moderating unfair reviews, especially when someone uses the same email to leave multiple reviews. Our product team has noted this down to improve our app's logic.
Our team lead has also reached out to you to make sure all of your concerns are now resolved. If you have any other issues or suggestions, please do let us know. We take our merchant's feedback very seriously and we hope to accompany you and your business now and in the future.
We had Ron help us out to install this app on our website. Everything was updated efficiently, and he was very friendly and helpful. Made the app and reviews widget match our website exactly as well as helping to customise our email to the best of Judge Me's ability! Really impressed :) Look forward to using this app!
Staff very helpful, great app, easy to use!
Had an installation problem and it was fixed quickly without a hitch. So far my experience with Jedge.me has been awesome. DickVB
Brian helped me with exactly what I needed in no time. Excellent customer service and excellent problem solver. Thank you!
super usefull, and a good customer support team
Excellent service from Soufiane. I am very grateful for her support which was amazing!!!
Honeslty couldn't recommed this app enough! It's been amazing for my store and their customer support might be the best I've ever experienced from any company before! 10/10 would recommend
I really recommend this app, the support is really helping as well, with all the request that I have! I love this app! This app is just what I need!
Judge.Reviews are awesome the exact review app that my website need, customer service is top rated fast response.