Judge.me Product Reviews App

* UPDATE*

Since writing this review, I was directly contacted by the team which was quite sweet. You can tell they really care. I was informed that my concerns were valid and they have actually been working on an updated version of the navigation that will be widespread very shortly.

I was given early access to the new app, and it's so much better! I find it way easier to navigate and you can tell they really listened and addressed the issues with their navigation. And as mentioned, if you are still having a hard time finding something they are available 24/7 to help and I've never waited longer than 1 minute for someone to answer.

Honestly now I don't have any issues at all with judge.me, they're great and I'd recommend them to anyone with a shopify store wanting to add reviews.

***

(Previous review):
Look it's a helpful app and it does the trick for having reviews up on your site, however I do find their app is tricky to navigate even when upgrading to awesome. Customising the look and feel of emails is super confusing and hard to navigate. It seems like their whole layout is outdated and things are poorly organised.

That being said, their customer service is quick and helpful. I just wish they fixed up the app a little bit and it would save users + their staff time by not having so many questions to ask on how to use the thing.

Customer service = great
Review collection/automation = also great
App itself/customisation = not the clearest

great app, Customer support of Judge me is very fast, help me to load my previous app review easily

Soufiane was very patient, and wonderful to work with! Thank you for your assistance in helping me make sure I set up the Judge.me app correctly to better enhance my customers experiences and help in the growth and success of my brand/company.

Amazing customer service from Thanh! She helped me resolve numerous issues promptly. A+++!

So far so good using JudgeMe

Amazing support.

Great customization.

Integrates with Replo (what we primarily needed).

5/5—Highly recommend.

Awesome review app and fast, friendly customer service!

Leandro did a great job helping me set everything up, and answered every question.

This app is great for collecting reviews as it automatically sends review emails out after a purchase!

Thank you, Igor, for your excellent support and dedication to customer satisfaction. I highly recommend Judge.me, not only for its great features but also for its exceptional customer service!

vey nice app and very quick response.loved it !