Judge.me Product Reviews , 27.222 avaliações

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
13 de janeiro de 2024

10/10 Customer service

My Store
Itália
Aproximadamente 2 meses usando o app
25 de janeiro de 2024

very good, super easy, and seamlessly works. customer support is also great and helped me with what i needed

TheTrendyShops
Estados Unidos
27 minutos usando o app
21 de novembro de 2023

Exactly what I wanted and I didn't even do anything, “Gena” took control and did what I desired even suggesting colour scheme upgrades and more. Amazing

NetflixCarplay
Reino Unido
3 meses usando o app
Data de edição: 21 de dezembro de 2023

Great app and the support is always great. thankyou always. Nouhaila has been very helpful with the quesitons I have had in regards to our online store. Thankyou again for your 5 star service.

Luxora
Austrália
8 meses usando o app
12 de novembro de 2023

This app is very straightforward, easy to customize and simple to use. Even the review requests sent to buyers, seem very attractive and neat. I had a little bit of initial trouble to get it installed at first because I have a 3rd party custom theme installed, but after requesting support, the support team sorted it out so fast.

VXLabs Art
Malásia
19 dias usando o app
Data de edição: 21 de dezembro de 2023

I recommend this app. The support is great and amazing. Special thanks to Soufiane and Abderrahman!

Prismix
Emirados Árabes Unidos
3 meses usando o app
8 de dezembro de 2023

Very fast customer support, easy to use, AND FREE

Simplix
Austrália
3 meses usando o app
Data de edição: 4 de janeiro de 2024

So far everything looks great. We just installed the app, so time will tell of course. Support was extremely fast and helpful when I ran into a snag during the install.

*Update 1/4/24*
Woke up this morning and 817 reviews were duplicated on our website 23 hours ago. Contacted support and Mohamed was absolutely infuriating. He tried pushing the blame on to us for importing the reviews. We have literally been driving for the past two days and have not made any changes to our website or any of the apps installed. He kept telling us to turn off the Shop App syndication setting. Fine, that will remove the duplicates. BUT that will also prevent any new reviews collected by the Shop App from being published. So why, all of a sudden yesterday, did the Shop App syndication become a problem? And why would you try to push the blame on the customer? Nothing was changed on our end.

Retuned Jewelry
Estados Unidos
Aproximadamente 2 meses usando o app
Judge.me deixou uma resposta 12 de janeiro de 2024

Hi there, thank you for your feedback.

Our team has been looking into the issue and was able to find the root cause. Both the reviews from Shop App and from Judge.me should be showing normally now, without duplications.

Our apologies for the duplicated reviews and for making you feel like it was your fault. We will make sure this won't happen again.

2 de dezembro de 2023

Easy to use and great customer service!

Dressed in Joy
Estados Unidos
Mais de 3 anos usando o app
2 de abril de 2024

Soufiane was very helpful. Give him a raise!

Bodysurf
Estados Unidos
Aproximadamente 1 hora usando o app