Judge.me Product Reviews App

Judge.me Product Reviews App

Avaliações (41.012)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 2% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
3 de junho de 2020

I installed the app due to no performance, I did not get any results; not one single review from 120 emails that was sent out.

I did like the app but, cannot justify paying for an app that did not perform. I want to point out that I was on chat with "Ceasar" and find the customer service 5 stars.

Canadian Curriculum Press
Canadá
28 dias usando o app
Judge.me deixou uma resposta 3 de junho de 2020

Hi,

Founder and CEO of Judge.me here.

Very sorry to hear this, that's definitely not the performance we want for our customers. We've reached out to you to see how we can help with optimizing conversion rate.

Hope to talk to you soon!

Data de edição: 2 de novembro de 2021

UPDATE:
Unfortunately, we had to decide not to use Judge.me.
Reasons: They don't support POS purchases and it is quite difficult to send manual review requests. Both features are crucial for us. According to the support, there is no intention to implement those in the somehow near future.
########
Great product.
Tolle App, sehr gut konfigurierbar, sogar mehr Möglichkeiten, als es auf den ersten Blick. Gut auf deutsche Verhältnisse anpassbar. Und nicht zuletzt ein unglaublich guter und blitzschneller Support. Hut ab!
Wir werden Judge.me auch bei unserem nächsten Projekt, das im Fertigwerden ist, einsetzen.

SiaLinda.com
Alemanha
14 dias usando o app
Data de edição: 12 de janeiro de 2021

Installed this app because Kristi from Encircled recommended it in her podcast. As a first time user, the UI is a bit confusing to go through. I didn't even know what all the tabs and options for the first bit. Once I sort of understand what's going on, I realize so much of the features are not available for free users. I understand that there's usually a gap between free and premium plans but there's a few essential features I feel shouldn't be behind a pay wall, like the ability to customize the email to send out to past customer. I guess I'll play around for a few weeks and see if I grow to like it.

MUKA
Canadá
8 dias usando o app
26 de dezembro de 2023

Nice, but no multi-language support. They will tell you to install another app to to the transalation, but this is probably conflicting with the existing transaltion app on your Shopify Website and doesn't solve the problem with the emails to be sent to customers asking for reviews.
It's 2023 and multi-language support should not be a pain.
Please guys, improve your app.

WonderBèlle
Alemanha
3 dias usando o app
14 de fevereiro de 2024

Well done

Omega McBride Brand
Estados Unidos
1 dia usando o app
2 de maio de 2023

The tool wasn't super easy to setup. Their instructions do not quite match the process (as if Shopify has been updated since they made their tutorials, but they haven't updated the tutorials). Their email customer support redeemed them though; they were quick and were able to install the widget as desired.

BD Products
Estados Unidos
Aproximadamente 21 horas usando o app
Judge.me deixou uma resposta 24 de maio de 2023

Thank you for letting us know about your issue with the instructions.

We will try our best to make sure all documents are up-to-date. In the meantime, please feel free to reach us any time you need. We're here to help 24/7!

25 de janeiro de 2024

Great app and for free but it doesn't suit us because you can't send requests in multilanguage but you can translate the widget in multilanguage. There ıs a glitch I think. Anyway still it is one of the best option to start

Turku Kārums
Letônia
Aproximadamente 1 hora usando o app
Data de edição: 2 de abril de 2020

Unfortunately, the app does leave its code on the site after uninstall, But the support team responded very quickly and they've removed it within minutes.

Happy Printables
Estados Unidos
7 minutos usando o app
15 de novembro de 2024

Skinverra
Reino Unido
4 meses usando o app
3 de outubro de 2024

My Store
Paquistão
2 meses usando o app
Judge.me deixou uma resposta 10 de outubro de 2024

Thank you for your feedback! We noticed your rating doesn't include comments, and we'd love to know more about your experience to understand how we can improve. If you have any specific concerns or suggestions, please feel free to share them with us.