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Recently, I had the opportunity to contact the support team for the Judge.me Review plugin, and I was pleasantly surprised by the quality of service. My issue was related to configuring the display of reviews on the product page. Although I initially thought it would take a lot of time, the support team responded immediately.
What I particularly appreciated was how easy and clear the communication was, without unnecessary technical jargon.
Overall, my experience with Judge.me support left me with only positive impressions. It's a great example of how support services should work—quickly, efficiently, and with a focus on the user.
Fantastic, cost effective. Lots of features and add on's, I have to say the staff support has been pretty exceptional also!
I recently launched my store and encountered some issues with the reviews while using the free version of Judge.me.
After a live chat with Oualid, all problems were resolved in just a few minutes. He took the time to ask several questions to ensure we were on the same page and addressed everything thoroughly.
Honestly, the live chat feature, where you can also send screenshots, is such a blessing.
10/10 customer service!
They are very helpful with every details needed to get the job done! very reliable as well.
Love the app. Needed some help with editing reviews and team shared good support. Just need some info on how to add overall page reviews on main page.
Hands down the best review app out there and definitely the most reasonable. It connects seamlessly with Klaviyo so we can integrate star rating & testimonials into our flows.
In addition, the support is super helpful and will be able to sort you out with any issue that you have. 100% can recommend!
Does everything you need from a reviews app, and customer support is excellent.
Andrew was a great help. Put the custom code into my theme for me as I was struggling to figure it out. Really appreciate his help.
I'm working on my website on a Sunday afternoon fully not expecting anyone to be around. I needed some help with the review widget customization. Within a minute I was greeted by a friendly person named Igor who quickly helped me with my issue. It took about 90 seconds total!! Amazing customer service from a real person! Thank y'all so much for the quick resolution.
The app is wonderful! The service is even better! Igor was wonderful in helping me to learn how to create a QR code to use in my product inserts. He made it very easy!