Judge.me Product Reviews App
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (39.362)
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Abraao was helping me and he did a fantastic job. Super patient with me! He explained all the options, helped me get my site setup and made certain everything was working correctly. He's a great representative of the company! For now I'm using the free plan but once I garner enough business i will switch over the the paid plan for sure. Ray C
Judge.me is super easy to use, customizable, and the support team is incredibly responsive. Perfect for collecting and showcasing reviews. Highly recommend!
This app is just what my online store needed! And the support at Judge.me are very professional and prompt. Han at Judge.me quickly assisted in uploaded ALL of my previous reviews from my previous website's theme template to my new website theme template. I am so pleased, and I recommend Judge.me for ANY online store owner. It is a must have!
Easy to use app that is professional and works well with my website. Super helpful quick and efficient support. Would highly recommend it.
Works as required and is a solid performer. Better prices than others which is a bonus for small business.
I was having trouble with adding the Judge.me widgets to my Shopify and reached out to the customer service team. They were so helpful and my issues were resolved quickly! Appreciate your support, and I'm already loving the app!
The support team is very enthusiastic, answering and supporting my problems quickly and effectively. The app interface is also quite easy to use.
Terrible Customer Service Experience
I had an extremely disappointing experience with their customer service. I reached out for help with an issue and the developer, Soufiane, asked for permission to access the app. Without waiting for my explicit consent, he started making changes and publishing on my live theme. This is a blatant disregard for customer consent and professionalism.
When I inquired about how to edit reviews separately, he simply told me to publish them since they were already imported. This response was incredibly unhelpful and frustrating. I cannot believe the level of incompetence and lack of respect shown. Avoid at all costs!
We’re truly sorry to hear about your experience and deeply regret falling short of your expectations. We take feedback like yours very seriously, as it helps us improve our service and ensure such issues are avoided in the future.
This incident does not reflect the high standards of transparency and professionalism we strive to uphold. Please rest assured that we will thoroughly review this matter to prevent similar occurrences.
In the meantime, we’d love to address your concerns more effectively and assist you in making the most of our app. If you’re open to it, please don’t hesitate to reach out to us via our ongoing conversation. Our team will ensure you receive the support you deserve.
I can't say enough good things about Han. She patiently and swiftly resolved my issue. She prompt in her responses with me. Thank you!
I had an outstanding experience using Judge.me for my previous business, which is why I didn’t hesitate to sign up for their services again. Andrew, my account rep, was incredibly patient and accommodating throughout the entire process. He listened to all my requests for changes and worked tirelessly until I was completely satisfied. His commitment to excellent customer service made a significant difference. I highly recommend Judge.me for anyone looking for a reliable and responsive review platform!