Judge.me Avaliações de Produto

We’re sorry to hear that your experience didn’t meet expectations. We’ve reached out privately to better understand the issues you faced and see how we can improve things for you. Your feedback means a lot to us, and we’d love the chance to make your experience with Judge.me a better one.

We’re sorry to hear your experience hasn’t been great so far. We understand from our conversation that some of the features you were looking for are part of the Awesome plan.

We’ve reached out privately to offer help with setup and customization to make sure everything works the way you expect. If there’s anything else you’d like assistance with, our team will be happy to help.

Lamentamos muito saber que a sua experiência não foi positiva. Isso está longe do padrão que queremos oferecer. Já entramos em contato diretamente para entender melhor o problema de acesso que você enfrentou e para ajudar pessoalmente a resolver tudo o mais rápido possível.

Nosso time técnico já está investigando o erro de login na extensão, e ficamos à disposição para seguir ajustando o que for necessário no app, inclusive ajudando com a importação das avaliações, se desejar.

Agradecemos seu feedback e a oportunidade de melhorar. Estamos aqui para garantir que tudo funcione corretamente na sua loja.

We’re sorry to hear about the frustration you experienced, especially with preparing a CSV file for past delivered orders. That’s certainly not the smooth setup we want for our merchants. We’ve already reached out privately to offer hands-on help, including walking through everything together in real time so we can get things sorted quickly and make the process much easier for you.

Thank you for bringing this to our attention, we’re here to help if you decide to give it another try.

We’re really sorry to hear this, and we completely understand how upsetting an unexpected charge can be. Based on what we can see, this may be related to how Shopify handles subscriptions when a store is temporarily closed and then reopened, app charges can automatically resume unless the plan is downgraded beforehand.

We attempted to reach out privately to help resolve this and offer a refund or app credit where applicable, but unfortunately our message wasn’t delivered successfully. If you’re able to contact us via the email linked to your Shopify admin or through our live chat, we’ll prioritize your case and make sure this is sorted quickly and fairly.

We truly apologize for the frustration and would appreciate the chance to make things right.

We’re truly sorry to hear about your experience and the frustration it caused. We completely understand how serious this was for your business, and we regret the impact it had.

We’ve since been in close contact to carefully review your stores and apply the requested updates, upgrading widgets, customizing layouts, fixing template issues, and re-importing reviews in stable batches. Our team remains committed to ensuring everything runs smoothly and consistently across your stores.

Thank you for your patience and for giving us the chance to work through this together. We’ll continue to support you closely to make sure your setup is reliable and aligned with your expectations.

Thanks for your feedback, we’re sorry your reviews aren’t showing on your store. This can sometimes happen after a theme update, as changes in theme files/settings may affect how app widgets load on the storefront.

We’ve already reached out privately to help investigate and get everything displaying correctly again. If you’re able to reply with your storefront password (if any) or allow temporary theme access, our team can quickly identify what changed and restore the widgets for you.

Thank you for your feedback, we’re sorry the setup felt too hard to use. We’ve already reached out privately to offer step-by-step guidance (or to handle the setup with you on a quick call) so you can get everything working smoothly.

If you’re open to giving Judge.me another try, we’re here and happy to help make it simple.

Thank you for your detailed feedback and for sharing your experience. We’re sorry for the frustration caused during the Etsy import process, especially with how store reviews are categorized and the lack of automatic deduplication. These are valid concerns, and we appreciate you bringing them to light.

As an alternative, we do offer an Etsy Sync feature that automatically pulls in new reviews without the need for repeated imports, and importantly, without creating duplicates. If you’d like, we can also help configure this so reviewer names display as “Anonymous,” while we continue working with Etsy on more accurate name handling.

We’ve followed up directly as well and truly appreciate your suggestions, they’re helping us improve the experience for all merchants.

We’re very sorry to hear about your recent experience and the frustration it caused. This definitely isn’t the level of service we strive to provide. We’ve already followed up privately to review your case in detail with our advanced technical team.

After investigation, it appears the issue was related to how certain third-party apps (like product option apps) modify products in orders, which can sometimes conflict with how review requests are scheduled. While this kind of interaction is complex, we’ve shared your case with our product team to explore improvements and clearer handling in the future.

We truly value your feedback, it helps us improve both our support and the app’s reliability. Thank you for bringing this to our attention.