Judge.me Avaliações de Produto
Atende aos nossos mais altos padrões de desempenho, design e integração. Saiba mais Abre em nova janela
Avaliações (35.294)
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Seit längerer zeit kann ich alle Einstellungen und Inhalte, Bewertungen nicht mehr sehen, der Bildschirm ist leer.
leider konnte mir der support auch nicht weiterhelfen.
Die App funktionierte einmal, jetzt aber nicht mehr.
Vielen Dank für Ihr Feedback, und es tut uns leid, dass Sie Ihre Einstellungen und Bewertungen eine Zeit lang nicht sehen konnten. Wir haben Sie bereits per E-Mail kontaktiert, um das Problem gemeinsam zu untersuchen.
In vielen Fällen hängt dieses Verhalten mit Browsereinstellungen oder Erweiterungen zusammen, die das Laden der App blockieren. Wir helfen Ihnen gerne dabei, das Schritt für Schritt zu beheben, damit alles wieder wie gewohnt funktioniert.
Vielen Dank für Ihre Geduld – wir möchten sicherstellen, dass Sie bald wieder uneingeschränkt auf alle Inhalte zugreifen können.
Design editor is very limited. Some UX improvements should be done.
Thank you for your feedback, we’re sorry the design editor felt limiting. We’ve reached out privately to learn more about what felt restrictive so we can better understand your workflow and improve the UX moving forward.
If you’re open to sharing a few specifics (e.g., styling, layout, mobile behavior), we’d really appreciate it, and we’re happy to help with your setup in the meantime.
Your human support was good.
Your AI support couldn't fix it.
This was a complex issue apparently, but I should be able to more easily delete old fake reviews from the Shop App that appear inside Judge.me.
Thank you for your feedback, we’re glad to hear you had a good experience with our human support team, and we’re sorry that the AI assistant wasn’t able to fully resolve your request. We’ve already reached out privately to explain the limitations around removing individual Shop App reviews, as this is controlled by the Shop App itself.
If there’s anything else you’d like help with or any way we can improve your experience further, our team is always here to assist.
日本語がほしい。
Great app
Thank you so much for the kind words, we’re really happy to hear you think Judge.me is a great app!
We’d genuinely love to understand if anything felt unclear, missing, or could be improved. We’ve reached out privately to check in and offer help, whether it’s fine-tuning widget placement, improving the on-site display, or making sure you’re getting the most value from the app.
Thanks again for your support, we’re always here if you need anything.
fast customer service, limited customization options
Thank you for your feedback, we’re glad to hear you had a fast experience with our support team! We also noticed your comment about customization, and we’ve already reached out privately to explore the specific options you’re looking for and offer solutions. If there’s anything else you’d like to adjust or personalize, we’re always here to help.
I had one question.
I spent the first 20 minutes, arguing with AI, which was giving me a different (and conflicting) answer each time
Once the "human" was summoned, they had to read the entire thread of confusing AI chatter to bring themselves up to speed.
Inefficient.
They recently made some changes to this app so that email reminders are not sent out anymore after the initial requests if there is no interaction with that email. The reminder wasn't even sent out to a customer who ended up opening the initial email a few days later
That is crazy as the whole point of the reminders is to prompt the opening and interaction of the emails if they don't do so on the initial request.
However, we can still ask their support to send out 1st, 2nd or 3rd reminders manually from their side even if initial request emails aren't opened so that's some consolation.
There have also been some bugs in the email request history as a written review wasn't showing up in the status of emails, and requests were sent for accessory products in the order when it was all set just for the main product review.
Anyway, overall it's quite a good app for review management.
so far so good!
Thanks so much for your feedback! We’re glad to hear everything’s going well so far. We’ve also reached out privately to offer personalized setup support so you can make the most of Judge.me and its features.
If there’s anything that felt unclear or didn’t work as expected, we’d really appreciate hearing about it, we’re always here to help and improve your experience.
能不能加上中文版
感谢您的反馈，也非常感谢您对中文版的关注。目前我们的 店铺前端小工具（Widgets）已经支持中文，所以您的客户可以在网站上用中文查看和提交评价。
不过，目前我们的 应用后台（设置面板）尚不支持中文。多语言本地化已经在我们的开发计划中，但不仅仅是翻译，我们还希望确保界面和功能在不同语言环境下都能顺畅使用。
在此期间：
您可以通过浏览器扩展（如 Chrome 的 Google Translate）将后台界面自动翻译为中文；
我们的支持团队也可以随时用中文为您提供 24/7 实时帮助。
您的建议对我们非常重要，它帮助我们不断改进。谢谢您抽出时间告诉我们，我们也期待未来能为您带来更完整的中文体验。