Judge.me Product Reviews , 15 666 avaliações

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
14 de abril de 2023

I signed up for Judge.me and immediately had issues with the formatting of the reviews on our PDPs. It is now the third day in a row where they claim to fix the issues, I check later, and the issues are still there or now exist somewhere else. Giving them another chance before I switch to a different app.

Roam Tags
Estados Unidos
Tempo passado a usar a aplicação: 7 days
Questão respondida por Judge.me 24 de maio de 2023

Thank you for giving us another chance to work with your store. Our team lead has reached out and will make sure the issue is fully resolved.

Looking forward to continue growing with you!

Editado a 10 de abril de 2023

Not very useful when trying to integrate with Klayvio.... The support team (Van) didn't have much skill and knowledge in the matter. Just kept asking me to review the learning resources. Just kept going back and forth without actually resolving the issue. It's a good app but not when you're trying to integrate with Klayvio....

Brew Blue
Austrália
Tempo passado a usar a aplicação: 9 months
3 de fevereiro de 2023

I had an AWSOME and kind customer service rep once named "Thanh". Then I had the same reoccurring issue that I needed help with a month later, and got connected to a woman named "Zineb" who was very dismissive and short with me as if she could care less. Then I asked her a question, and she then asked me to elaborate just so she could send me a generic copy and paste message that didn't answer my question AT ALL (only five seconds later after I elaborated). Just plain rude to me. Not sure what her issue was. It's almost as IF she had her hopes of catching me trying to verify a fake review because she immediately asked me for proof as if I was lying when Thanh never asked that.. instead, Thanh was just very helpful and kind... . I was trying to verify a REAL customer review... which isn't something that's automatically done, you have to reach out to them to help you do that every single time.

Carrington Beauty
Estados Unidos
Tempo passado a usar a aplicação: 6 months
28 de outubro de 2022

Customer support is not the greatest. It feels like I'm pulling teeth to get an answer every time which is frustrating. Compared to the support from some of the other apps, its annoying. This should be a simple set up but it's not.

Crimson and Clover Studio
Estados Unidos
Tempo passado a usar a aplicação: 16 days
Editado a 9 de março de 2022

Wish the app had a better UI and customization in the emails. The support is extremely helpful. Recommend it. EDIT: Make the app more customizable. Terrible customization.

Hystar
Estados Unidos
Tempo passado a usar a aplicação: 7 days
9 de janeiro de 2022

looks nice, but didn't work out for me. Im only rating 2 stars because this is one the apps that doesn't delete their code out of your theme files after you deinstall it so i have to remove it manually, thats kinda annoying

Fahrrad-Reifen24.de
Alemanha
Tempo passado a usar a aplicação: 5 days
Editado a 4 de novembro de 2021

The app does what it's supposed to do. The support is readily available and very great.
But, honestly, the user interface is VERY bad. One of the worst and most counter intuitive interfaces I have ever experienced.
Settings are scattered everywhere; even the wording of parameters is a mess.
To be honest, I wouldn't use it if I were to open anther store.

Odin's Treasures
Reino Unido
Tempo passado a usar a aplicação: 6 months
23 de maio de 2021

The app would be fine except the website is slowing down too much. Other than that it was fine for reviews.

Southern Yummy CBD
Estados Unidos
Tempo passado a usar a aplicação: 22 days
Questão respondida por Judge.me 23 de maio de 2021

Hi,

Founder and CEO of Judge.me here.

Our apps load via metafields (same host/speed as rest of your Shopify page) and all our files are loading from a dedicated CDN network (KeyCDN).

Our support will reach out to you to go over your concerns.

9 de janeiro de 2021

That is a good app for upload review, I even use it with aliexpress review importer before, but it slow down my app speed so I deleted it.

Kinsleys Kitchenware Shop
Hong Kong, RAE da China
Tempo passado a usar a aplicação: 26 days
11 de dezembro de 2020

Hello, can we hide the judge me reviews on products page when there is No review? It scare customers.

NEON FACTORY
Hong Kong, RAE da China
Tempo passado a usar a aplicação: Over 1 year
Questão respondida por Judge.me 13 de dezembro de 2020

Hi,

Yes you can hide our widgets when there are no reviews. Our support has reached out to set this up for you.