Judge.me Product Reviews App

great customer service by Carlos

基本的にとても使いやすく、サポートも丁寧に対応してくださるので、大変助かっています。
一つ難点があるとすると、投稿者の名前が、名→姓の順番から変えられないので、おかしな表示になってしまう、というところぐらいでしょうか。

Great and very soothing experience.

Rapid solution find

Really like the app itself.
But as soon as I installed it within an hour, my contact form spam started with 50+ per day. Until then we had 1 every few months.
Nothing else was changed.
I've been quickly called by Judge Me support.
They are extremely helpful at looking at the issue.
I've increased stars due to this.
It could be completely chance timing that we started getting spam for the first time ever, but I'll keep trying the app and find a work around.

The coustomer-service is 5-stars! And the app overall is great!

ONE think I'd like to be changed is the limit of 30 letters at a time when changing a review.
Often when I import reviews from AliExpress the translation gets twisted. That's why this correction would be needed. That is the only negative thing in my opinion! :)

good app..............................................................

Awesome experience! Easy to use, and great support :)

Hakima from the support team helped us automate product groups for reviews based on our product tag, which was a massive help for our shop.

We'd like to also automate the discount codes sent out so they're restricted to certain product collections, like Shopify's native discount codes are, but this doesn't currently seem to be possible. This would be great to have since we'd love to reward reviewers, but some of our products are too price-sensitive to have a discount be applied to them.

Pretty good. Some aspects can be confusing, but overall I'm pleased with it. The premium plan for review incentives is a little expensive in my opinion. Customer service/support is very helpful.

Goede app waarbij de helpdesk snel reageert. Veel mogelijkheden, maar er zitten nog kleine verbeterpunten aan de app als het gaat om winkelreviews. Ze zijn meer gericht op productreviews.