Judge.me Product Reviews App
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An affordable and comprehensive way to get reviews that has outperformed the competition on BirdSupplies.com over and over again. Every once in a while I get the urge to try a new reviews app and switch to something that claims to do better, but I've always come back to Judge.me. The numbers and the customer service don't lie.
I'm very pleased with how straightforward this app is, as a non-tech person I was still able to set it up easily with just a couple assists from a very proficient support person, Cassiano. Well done!
Leandro was extremely helpful, I asked him a lot of stuff he respond all of them and fast, and when I didn't understand he send me examples with arrow and steps and explained the whole process. the costumer service is great , thank you Leandro !!!
Thanh helped me out with everything for my page builder integration. I give it 5 stars because she is the best! Fast and professional and most importantly, very friendly.
Thanks so much, The customer service and help i receive from JUDGE me is simply the best of any product i have used and i use alot! They are always very quick to help and get your issue solved immediately with a really lovely style. So impressed with this company. They will do very well if they keep their customer service and help the way it is so far. This is the best review company and i wouldn't look any further. Thanks.
Superb customer service!! We emailed the support to help us set up the app on our store. They responded and fixed the issues in less than 20 minutes.
GreatFaces/ EVE PEARL
Amazing support, worked with Jess and it was one of the greatest chat support sessions I have ever had! Thanks!
I received help straight away and the issue was fixed. Excellent service!
Complete lack of privacy for store owners and any customer that posts a review with this app! They publish your info on their website and shopping portals for the world to see. This is a clear violation of privacy especially if you run stores that sell products that are very discreet in nature. Do not use if you respect your customers privacy.
We're sorry to hear of your frustrating experience.
The ways in which we use and process personal data are GDPR compliant, we only collect the personal data required to operate our services. We are also processing your data erasure request and will update you shortly once this is done.
The reviewer however, has full control over what is public or not, including the reviews. They can at any time unpublish their reviews or even completely delete them.
In addition, the reviewer can choose how their name is displayed, including making it anonymous. They are free to change this whenever they want by logging in to their profile. This is to give reviewers more control over their reviews and their data.
We understand that the reviewer name logic could be improved and this is something that the team is working on.
Our team lead has been trying to get in touch to explain and we look forward to be able to connect with you.
very satisfied with the service, thank you oualid for helping me solving my problem with the visibility of the rates