Judge.me Product Reviews App

Absolutely terrible customer service. We found out after we set it up that no coupons were sent as rewards. We contacted the support, they told us its turned off, we sent screenshot as a proof that its not, they tell us we must have turned it on just now. Yeah right...
So we want to make test review, they tell us to upload review that matches conditions and reward will be sent. So we do that, no ...

The app has slowed down the store by solid 15 points. The customer service will tell you how great and site-speed-friendly their app is - well the tests tell it clearly - the app is slowing down the store by a lot, no matter how great they think their app is. My advice - do a pagespeed test before and after installing the app, and widgets, and you'll see it for yourself.

Another thing - after ...

Yep same here, 2 stores with two different accounts even though its paid service messed up our facebook page and our store in general!

There is so much unnecessary. Moreover, why do those who comment and ask questions have to be members of my site? I don't want my clients to be bothered about it. I did not like.

Access Denied for Google Products Review Sheet , Contacted Support not resolved yet 9 days , No reply since 6 Days.

Pathetic Support.

App-Einbettung funktioniert nicht. Ich kann nur die Anzahl der importierten Bewertungen sehen aber keine weiteren Aktionen durchführen

Very bad service. Did not answer my e-mail and charge me although I cancelled the subscription. Do not recommended this app AT ALL unless you want to be screwed over.

goog

THIS IS NOT FREE! You have to pay to add your logo to emails or it will have a base template saying "add logo here" sent to your customers.

Unresponsive customer service over what seems a simple fix. 2 inquires and nothing. Moving to another app, waste of my time.