Judge.me Product Reviews , 24,540 条评论
The app was easy to set up and so far flows well with Shopify platform. Customer service was excellent helping me with my specific questions and resolved them very well. My only suggestion would be to gather some data about customers choosing the star rating and mixing up 1 and 5. We have had some customers communicate that they mixed up the rating because they found the layout of the stars to be confusing. I know this is a choice of the business owner but I frankly wasn’t sure which to choose because they were both not great. Would like to suggest that you present the choices like this: 5 ⭐️⭐️⭐️⭐️⭐️
1 ⭐️ Much easier visual. Says the customer can go back to email and fix it but they weren’t able to so it’s highly disappointing when the written comment is highly complimentary but the star rating is off. I understand that you can’t control someone pressing buttons but your star ratings and visuals/graphic choices are not clear. They look like a number line not a rating scale. Other than that issue, I am highly satisfied.
Excellent review app and the best value of any review app in the shopify app store. Numerous integrations, reminders, tons of features. Paying a fraction of the price of Yotpo and Stamped for nearly the same features.
My only knock is that their shop level reviews need an overhaul. Currently they are treating shop reviews exactly like product reviews. Have had confusion from customers who will leave product reviews in the shop section by accident.
I give you 4 stars so far. if eveything works was I expected, I will give you 10 Stars. Seem to be very good.
No se entiende del todo pero tiene muchas funciones. Tuve un problema sobre el color de las reseñas y contacté con el servicio de ayuda (tardaron unos 5 minutos en contestarme, muy poco) y me lo cambiaron ellos en un momento. Servicio de ayuda bastante bien.
A great APP. The Customer team and service are super nice. All in all, It's all meet me. nice nice nice nice
Great Reviews app. Excellent customer support by An - helped me when the carousel wasn't working. Free plan is sufficient for beginners
Muito bom e fácil de usar, ainda estou configurando, e mudando algumas cores e otimizando para colocar em meus produtos.
Lo sto usando da poco ma sembra davvero ben progettata. Sopprattutto anchela verisone gratuita ti permette di personalizzare le recensioni, il che ti lascia ampia scelta.
We have had just one minor issue that was repaired quickly! Creating, managing and tracking our reviews have never been more seamless. I can ask any question in the chat and have it resolved in a matter of minutes. No waiting on hold or waiting in line for a quick question. We are happy with Judge.me as our review app!
Some widgets are added automatically, and are not always correctly displayed (duplicate widegts, wrong information). The support however is extremly fast and helpfull, which makes this not as a big of an issue.