Judge.me Product Reviews App

Judge.me Product Reviews App

評論 (41,090)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
編輯時間:2024年7月17日

Update mid-2024: Still the same issues after 3 years.
I have been using this app for almost 3 years now, it is good for stores with only one language but it seriously lacks multilingual features:
- product names are not translated (in both email and widgets)
- product urls are not translated (in both email and widgets)
- shop urls are not translated (in both email and widgets)
- coupon email is ...

Ghidini 1849
義大利
使用應用程式 接近3年
編輯時間:2024年4月18日

I'm editing my review because we keep running into the same issue over and over of our comments disappearing from our product page every 2-3 days and it happens during the most inconvenient time when we have higher traffic coming to the site off of viral Tik Tok videos. I've requested the team have the rep that knows how to fix this leave a note on our account so that other reps that get our ...

My Happy Flo
美國
使用應用程式 2年多
Judge.me 已回覆 2024年1月25日

Hi there,

Thank you for your feedback and sorry to hear that the reviews disappeared during the most inconvenient time. Reviews play an important role in upselling a product ...

2024年2月2日

I have tried to get a refund for 6 months of unauthorized charges, when I contact them they balmed Shopify, now Shopify is tying to get in touch with them and all we get are crickets, I never authorized any charges for the last 6+ months and on top of that my store has been deactivated for the last two years!! Quick on charging your credit card but not as much when you have a complain about ...

Sigrid & Co.
美國
使用應用程式 2年多
Judge.me 已回覆 2024年2月13日

Hi there,

We're sorry to hear that you're having a delay with the 6-month refund. It's never pleasant to have to wait for a refund.

However, when checked, we weren't able to ...

2022年12月17日

I've had this app for a year and suddenly nothing works. Unless I pay for more than I need. My biggest problem is that the app wants me to update but the details raise red flags. Why do you need a customers phone #….I don;t ask for it. And why location details? That has nothing to do with a review. you just seem to be gathering data from my customers for some reason that isn't pertinent to the ...

NatureScapes Studio
美國
使用應用程式 大約2年
Judge.me 已回覆 2022年12月19日

Hi,

Founder and CEO of Judge.me here.

The Shopify permissions you are accepting cover the data needed to run all features of our app: SMS requests, showing review location, ...

2023年6月25日

very slow app and doesn't work properly all the time. Just to load settings, it's extremely slow. Overrated app

Luxurients
英國
使用應用程式 接近2年
Judge.me 已回覆 2023年6月26日

Thank you for letting us know about your issue and sorry for the frustration.

If you're checking in Safari, there might be a few configurations that could have caused this. ...

編輯時間:2022年5月17日

the fact that judge.me doesn't allow in-email reviews of multiple items at a time, and rather requires reviewers to click on separate buttons of each item in the email is wayyyyyy too much friction. also, requiring buyers to leave a title and review, rather than just stars and having the other fields optional, is another source of friction. it's unfortunate because judge.me integrates with my ...

Delia Langan Jewelry
美國
使用應用程式 1年多
編輯時間:2023年3月29日

Stay clear of the Live Chat rep called Dang. He cant understand english and it took me 3 times to explain the troubles I was having with the judge.me app - not good at all!

Ruma Living
澳洲
使用應用程式 1年多
2020年12月10日

Had this app for over a year and it only collected 13 reviews a year ago and no more. I upgraded to $15 a month. Still no more reviews collected via this app. All my customers went directly to my website and left their reviews directly. Just a terrible app.

Pydana Collection
美國
使用應用程式 1年多
Judge.me 已回覆 2020年12月11日

Hi,

Founder and CEO of Judge.me here.

We looked into your situation and noticed the following:
- The review request emails we sent had a 50% open ratio and 10% click ratio
- ...

2023年2月28日

Many features seemed good, but then I discovered, and it's a massive, deal-breaking BUT...If a customer unsubscribes from receiving reviews request etc emails via judge.me from a PARTICULAR store, then they are unsubscribed from ALL stores. A person should be unsubscribing from receiving requests from a particular store only. If I knew this I would never have joined the paid plan. Surely this can ...

Sleep Organic
英國
使用應用程式 1年多
2023年11月25日

They changed my settings without our permission

Hi-Lyfe
美國
使用應用程式 大約1年