Judge.me Product Reviews App

Judge.me Product Reviews App

評價 (37,366)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2024年10月23日

really nice app
easy to install and if you have any questions the support is always here to help you

EZIclean MAROC
摩洛哥
使用應用程式 大約2個月
2024年8月18日

I’m loving the Judge Me app! I love that they have people to help whenever I have any questions or concerns. Daniel recently helped me get my reviews moved to the correct product. And he was so helpful and patient. I’d highly recommend this app!

Kids Playground Clothing
美國
使用應用程式 1年多
2024年8月20日

So far so good compared to our last review app.

- Really good customer service.
- Lots of help articles to help you solve your problems.
- English is excellent.
- Answer almost immediately
- Extremely cost effective
- Got reviews on to google shopping really quickly
- Just generally a much simpler and smoother operation than other 'larger' companies.

Really pleased we switched.

Rock On Ruby
英國
使用應用程式 2個月
編輯時間:2024年9月13日

Overall the styling of this app is pretty old, it looks like it's been created in the 2010s. If you want to have it look modern prepare for some serious CSS rewriting and even JS hacking.

The support is good, but it just seems like the architecture behind this was bad from the start and everything custom needs a workaround.

The translation part is pretty bad, I've got a store in both english and romanian and the translation just doesn't sound romanian.

There is no way to adjust the translated texts in the review widget, you have to either accept the default translation or write custom JavaScript to intercept those texts and change them in the page. Doing that causes a flicker where you see the initial text first, then the it quickly changes to your text. You just need to hope the client doesn't notice.

The multi-language review emails allow translation, but you can only set change the text. The product title, which is outside your control, stays in the language set in the admin(EN in my case). So you end up with an email in romanian with products titles in english.

There is currently no way to change this at this point.

This app is just not made for stores that use more than one language at the same time.

Found all this after spending about 3 weeks of my extra time customizing it.

Medans
羅馬尼亞
使用應用程式 3個月
Judge.me 已回覆 2024年9月26日

Thank you for your detailed feedback. Our team is working on adjusting the Romanian based on your suggestions. In the meantime, hope the workaround works out well.

For the product titles in the review request emails, while we have had this on our radar, we haven't yet found the best way to make this happen. We'll continue researching this subject and keep you updated with the progress. If you have any other suggestions, we're all ears!

2024年8月13日

What amazing customer service. Shoutout to Felix for going above and beyond! He provided exceptional customer service by not only addressing my initial questions but also identifying and resolving additional issues that I wasnt aware of - Fixed my review padding and pointed out an issue with double star reviews that I hadn't noticed. Truly outstanding service!" 10 stars to your Felix.

Mara Blak
澳洲
使用應用程式 5個月
2024年9月16日

From all review apps i tried is this the best of all! Nice widget and easy to setup! The support with the setup was next level as he helped me more than needed and expected! Thanks Ron!

Fashion Treadz
荷蘭
使用應用程式 大約1個月
2024年9月29日

It seems to integrate pretty well with shopify and its free

Ketubahs and More
美國
使用應用程式 8個月
2024年9月9日

App is amazing and intuitive but you have to put in the screen time to learn all the rich functionality. Support is first-class, customer service reps reach-out to you as soon as you install the app to see if you need assistance and quickly answered all my rapid fire questions throughout my learning process (here's looking at you Claudio). Worth the investment and can't beat the price. Go with Judge.Me if you're on the fence.

RIAJN
美國
使用應用程式 19天
2024年9月4日

Great app and great service. Has all the features we need, including customization and review request emails. We use judge.me on all our stores and it beats all the other more expensive apps hands down.

Moonrise
美國
使用應用程式 29天
2024年9月17日

Jess provided amazing customer service, thank you so much

Canadian City Apparel
加拿大
使用應用程式 接近3年