Judge.me Product Reviews App
符合 Shopify 的最高品質標準，速度快、易於使用，對商家深具價值。
評論 (41,624)
調整搜尋範圍
-
根據評分
You can't convert the files to yopto, the file layout doesn't align. Lots of lookups and manual changes to get it to fit. Judgeme product names don't match with Yopto, which is the big thing. Just watch out when you have a lot of reviews, you will lose your reviews unless you change the names yourself.
Hi,
Founder and CEO of Judge.me here.
Our support will reach out to help you out. Yotpo changes import formats from time to time, we will make your export of Judge.me reviews as easy as possible.
Was loving it until recently. I had an entire review page for my customers, even made a QR Code card to send them straight there, but as of recent my review page completely disappeared. I didn't know why until I went into their app and saw they made the review page function a "$15 paid plan only" Which I don't have because I'm a tiny business and I'm sorry but $15 a month for a review page is way too much when you start adding up everything else as a solo business owner. And to also not be notified was kind of messed up
Sorry to hear that you were having an issue with the All Reviews Page, but maybe there has been a slight misunderstanding here?
The Reviews page is always a part of the Awesome plan and we'd definitely try and notify merchants in case we add or update our features. Regardless of the reason, we have reached out to you to get the QR code back on track. Hope it helps!
I am new with the app, but like what I see so far. I look forward to being able to provide a more complete rating!
Customer service is poor,
Chat takes too long to respond.
UPDATE DOWNGRADING TO 1 STAR: Honestly, I should have tried another app,
the customer service continues to be slow. Now I am getting random request from judge me team for collaborator access for installing some widget that I never asked for.
Manual review request in the new version doesn't work and have to sue some other link to send reviews.
Do not fall for the 5-star reviews for this app.
UPDATE
Customer support has been better since the first.
bring my review back to 3 star
Hi there,
We understand how valuable your time is, and we sincerely apologize for the delay when checking your cases. We will make sure to inform you every step of the investigation.
To follow up with your concern, we have deployed an update for our new version and the manual review request setting should work normally on that version now.
For the collaborator request, you're right. We should have been clearer in our messages. Thank you for your feedback and for giving us the opportunity to work on the suggestions.
Bien ljfdnoeq Jsowljnfnvkxnxjcnkxjcyvkkjfh fjddnv ckdjdnv vjddvjsckds djidjc cjhcicks ckscjjivjdodcc d
OK app - I dont like they want all kind of informations from customers, so customers can think its SPAM.
We're sorry to hear about your experience with our app.
We aim to ensure compliance with legal requirements and protect both merchants and customers. The text displayed is often necessary to inform customers about their rights and data usage, ensuring transparency and trust.
We understand your concerns about overwhelming customers and have taken your feedback into consideration to improve the user experience.
Been using this app for quite some time now and was very happy with the service. However, recently they made a change to the application where only the initials of the reviewer are shown for unverified reviews. This is a challenge for us as we collect genuine reviews through whatsapp, but they are considered unverified by Judge.me. Hence only the initials are shown, and this brings down the credibility of the product page.
Its aight, but other aps have more control. You can't really regulate reviews on this app, not too user friendly. Definitely not as optimal as some of the back in the day review aps. Too much eye noise, too many menus for something which should be pretty simple and user easy. Lots of fancy bells and whistles. If you're into that kind of stuff, this app may be for you. If you're looking for something simple, bare bones, this ain't it. Customer service is good.
Hi there,
Thank you for your detailed feedback. You're right, the app could have been simpler and easier to use.
And as a matter of fact, we have redesigned our entire UI to achieve that while still keeping all current features and adding new ones. In case you want to give this new version a go, we'd be thrilled to have you back!
The app works fine with displaying and collecting reviews.
It however, is not have full customization as advertised.
There is an email in there that gets sent, and you have no control over it. If you edit a product review, it sends the customer a link to approve or deny the review, which in my opinions can lead to unnecessary conflict as a customer doesn't always understand why something would get pulled out of a review.. and they get upset.
If the customer clicks the link in the email and doesn't approve your edits, the review gets published as is, live. The review could contain their personal information, or swear words, or things that are NOT product related, or something else completely random that doesn't belong...
so then your only option is to just archive the review so it goes away. Totally unnecessary situation.
And you can't turn this email notification off. It will exist and email your customer without your approval.
I can already choose not to publish a bad review if I wanted, which is not the reason I don't want this email sent. I don't want it sent because it leads to customer confusion and possible anger because they might assume you are trying to manipulate their review.
I would change this to 5 stars if I had that option to disable that email... because everything else with the app is awesome.
I so far really like it. This App is super easy to use so far and I even got an email from an actual person saying they went and checked on my website to make sure it works so Thanks whomever you are!!! Lol