Judge.me Product Reviews App

Alles funktioniert wie beschrieben, und der Support ist schnell, freundlich und sehr hilfsbereit. Ich finde lediglich, dass die kostenlose Version noch einige zusätzliche Anpassungsmöglichkeiten bieten könnte. Overall bin ich jedoch sehr zufrieden.

crasht leider mit anderen apps der customer service ist jedoch sehr gut welcher integriert in der app ist über ein chat tool.

a bit confusing to use, requires custom modification to schema to have products show hasAggregateRating in google , but customer support was easy to work with, so there's that .I wish I could do more with the free version, $15 a month is STEEP for such a service.

If you are syncing reviews across platforms in my case Etsy -> Shopify. Don't forget to match SKU-s. The spreadsheet method is bad idea as it might not connect the reviews to the appropriate product.

Love this app. Just wish that when an existing customer reviews on the web and not directly from the automated email to leave a review, that it automatically detects that the email and customer matches to mark it as a "verified" customer. Several customers leave reviews on our web rather than the automated email so this has happened frequently.

Imported reviews (that are verified on my other site) will not show as verified on my new site because they don't meet criteria according to the AI agent I had the displeasure of typing against. I would require the expensive Judge Me plan to connect the two stores to show the reviews as verified. You can literally see they are verified on the old store, but because Judge Me can't "verify the review date" or whatever then they will not show as verified on my new site. Seems like something you could fix very easily. Super considering just getting rid of this app.

They reached out to help me fix a lot things I disliked.

I appreciate the immediate support. I will leave this at four stars because the settings they helped me with should be readily available to users to edit themselves - or they should just be standard to begin with.

It does not synch with shop app and be aware of settings that allow limitations for the store owner that conflicts with the whole point of having an app within the shop that promotes business, and accuracy of reviews to build trust. I did receive help and it was difficult to navigate the error and how to make a change on a shop app review that is damaging and erroneous but with help, that went beyond the judgeme. app, I was able to learn more about how to manage settings and navigate as the store owner.

wel blij mee alleen jammer dat je de reviews via de shop app niet kan monitoren

Ik had wat problemen met de app want al me review aanvragen kwamen in de spam terecht maar hun team heeft me geholpen om dit op te lossen. Dus klanten service is wel ok. Maar ik vind wel dat er wat betere opties moeten komen om een mooiere visuele email te maken.

The customer service rep that I got today was Marina and she was very helpful in setting up the review and star widgets since the video was not the same as the current shopify theme. the only thing is that it took me about 2 hours to get this help so it would be helpful if they can focus on one ticket at a time.