Judge.me Product Reviews , 26,988 則評價

I am using the free version of the Judge Me app on our Shopify store. I love that Judge Me automatically forwards emails to our customers (which I have been able to customise) to remind them to write a review for the product they have purchased. We get a good result from these emails with over 50 verified reviews to date. I have found their customer service to be helpful on the few occasions I have needed to contact them.

To build a successful app, it's essential to have not only good programming but also excellent customer service, and Judge.me certainly ranks among the best in customer care that I've ever encountered. I recently encountered a minor issue with duplicate review results flagged by Google Search Console. Upon contacting their support team, they were prompt and readily available. Simply granting access to my theme's code allowed them to resolve the issue in under 20 minutes. I highly recommend this app, not only for its review features but also for its exceptional customer service.

Exceptional Service and Expertise from Mohamed at JudgeMe

I recently had the pleasure of being assisted by Mohamed from the JudgeMe customer service team, and I feel compelled to share my exceptional experience. From the outset, Mohamed demonstrated an extraordinary level of dedication and patience, diving deep into the specific issues I was facing with my site.

Over the course of two hours, Mohamed meticulously worked through each problem, combining his deep knowledge of the platform with a genuinely solution-oriented approach. His expertise not only as a customer service representative but also as a Shopify expert shone brightly throughout our interaction.

What stood out most was not just Mohamed's technical skillset, which is impressive on its own, but his unwavering commitment to ensuring that every issue was resolved to the highest standard. It's rare to encounter someone so dedicated and proficient in their role, and Mohamed truly went above and beyond to support me.

Thanks to Mohamed, my site is now running smoothly, and I've gained valuable insights into how to better manage and optimize it moving forward. His assistance was invaluable, and I cannot thank him enough for his time, effort, and the positive impact he's had on my business.

For anyone seeking support from JudgeMe, know that you're in excellent hands, especially if you have the fortune of working with Mohamed. His expertise, patience, and dedication are truly exemplary, making him a standout Shopify expert.

Thank you, Mohamed, for everything. Your help was not just appreciated; it was transformative for my site and my business.

I know there are quite a few review apps out there and I went with Judge.me as it is a tried, true, and highly rated solution. I started with the free plan until I got enough traction to warrant the paid version, which is still very cost effective. Not only has the product been solid and has loads of features, but I had an issue with something displaying that I did not want and Don responded within a half hour at 11PM PST. I certainly wasn't expecting a resolution that evening, but Don took care of it right away. Great customer service and product!

We have been using Judge.me for a while for our review collection and find it has been super beneficial and very easy to use and customize. I hope one day there could be an option to upgrade and integrate with Google Customer Reviews (not just product reviews) but I understand that is probably a hurdle with Google itself. Overall very pleased with the app and customer support.

I have been using judgeme from almost 2+ years or more and its the only app i am using for my multiple stores i started using it when the app was just launched and had less then 100 review its great to see that it has now lot more users and review and always i got my issues resolved at earliest every one behind judgeme is working really amazing and i would also like to speciall thanks Felix who helped me to resolve my latest issue which i was facing.

I've been using Judge.me for reviews since migrating from Big Commerce to Shopify in early 2023 and the app is great! Migration was easy, tech support very helpful. Reviews look great and customers love how easy it is to use. I've used Yotpo, Trustspot and TrustPilot and none of them came close to Judge.me! This way better and overall a better value. Gabriela just helped me move all my app customizations over to the most recent update of my Shopify theme and everything looks and works great. Highly recommended from someone who has used review platforms for 11+ years now

Love this App! Thank you guys so much for allowing us to do this, it really helps the website and prevents people leaving false reviews that are not truthful or from someone who did not make a purchase.

Judge.me app has been great, whenever the site is updated, so too is the app automatically without me a having to figure out what to do. Whenever I've had 'how to' questions, I've gotten responses promptly via the chat. We're a very small business, and this app has provided valuable worry-free features to our website.

Fantastic customer service! Helped me right away with all the questions I had.
I'm creating a headless version of our website and their ability to show reviews on external developments is so great. Not many review platforms offer that.