Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and variety of features including product reviews with star ratings, customizable widgets, and automatic review request emails. They value its seamless integration with social media and Google Merchant Center, and the ability to import reviews from other sales channels. The automated review collection process is praised for increasing authentic customer reviews. Merchants also commend the responsive customer support and affordable pricing plans, including a robust free option.

February 16, 2024

The app has been a little challenging to use and import my old order history from Wix to Shopify.

Hakima was WONDERFUL !!! I cannot thank her enough. I have spoken to many Judge.me team members and none were able to help me over the 4 -5 week period of trying to transfer my old orders over to receive reviews on the new website. Hakima worked for hours with me to fix this major issue and she was so so helpful and knew exactly what to do. So many others had just sent me links to blog posts that were not helpful at all. I am very grateful for her determination and strong customer service skills !!!

I am also surprised that this issue was quite tricky to resolve as I am sure many people are in a similar situation.

Other than that issue the app seems user friendly for customers which is great.

Thankyou Hakima, I am so happy you could help me.

I L A + A V A
Australia
October 30, 2023

Molto user-friendly, semplice da impostare e capire

Cynosophy-equipment
Italy
About 1 month using the app
March 18, 2024

Well, the support is good, and the review process is straightforward. The main thing I don't like is that customers get a request for review every time they purchase until they finally write a review. I'd prefer they only get one request for each different product.

WellBean
United States
March 7, 2024

So far so good.
Was looking fro a replacement fro Shopify Reviews and is working fine.
Contact support for a little hiccup we had, still waiting to see if the fix they did works.

Still a bit early for me to give a higher rating.

elix·care
Spain
February 26, 2024

The support is great. Contacted them several times. However, the app is quite buggy and needed help from staff to fix issues. If it wasn't so buggy then I wouldn't have needed to contact support so much. That being said, I like their features and would recommend them.

PTSolns
Canada
October 22, 2023

Great customer service

My Backyard Zone
United States
About 4 years using the app
April 21, 2023

I feel like I should write 2 different reviews.
The app on the website works fantastic and is seamless for the customers, it reminds customers to do a review and I really like the way it works. I've had the app for about a year and I don't have think about it.

The Judge me Store Page - I had set everything up when I first set up with Judge me. I haven't checked it in some time. Don't waste your time, it is very poor display and what was a great idea they unfortunately managed to fudge it up. If you are going to have a Bonus Feature, then it should be a Bonus not an irritation.

1st. Is the selling channel, the sort by offers the following selections - Default, Newest, Best Selling, Low Price First, High Price first. Since this is based on reviews, I find it curious that I can not sort by reviews. Highest to lowest and vice versa. Instead Items with no review or only a small number of reviews appear. Now for those of us that work hard for reviews, I think that would be important.

2nd. The category I can set my store up in is Pet Supplies as a broad category, However the more specific category is pet collars & harnesses. I should be able to set my store up as the broader category and the subset for my products.

3rd. My store has a 4.9 rating with 1,400 reviews? My store is nowhere to be found on the product search page for Pet Products or Pet collars & Harnesses. Yet there are hundreds of items with between 0 reviews and 100 reviews that show up on the first page and subsequent pages. I got tired of looking but never found my store.. I'm sure they are now going to expect me to pay for advertising for my store to show up?

BrilliantK9
United States
Over 1 year using the app
December 5, 2023

Muy útil y desde el chat te solucionan cualquier problema que tengas.

Mónica's kitchen
Spain
6 days using the app
January 25, 2024

gud

The Knotty Rope
India
Over 2 years using the app
October 24, 2023

It seems like a really great app!

Crystal Energy
Bulgaria
3 months using the app