Judge.me Product Reviews App

Judge.me Product Reviews App

Reviews (40,860)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and user-friendly interface, enhancing store functionality with extensive customization options. The automated review request system boosts customer engagement and sales by collecting post-purchase feedback. Features like photo and video reviews, in-email forms, and multi-language support are particularly valued. The support team is praised for their responsiveness and helpfulness, making the app a great value for money.

January 20, 2025

its a good app

Lunaria
United States
2 days using the app
November 20, 2024

Buen servicio de atencion

Tienda Baño Total
Spain
30 days using the app
November 26, 2024

très top

BELLE AURORE
Italy
18 days using the app
April 3, 2024

great app for all shopify websites

zynxs
Mexico
8 months using the app
May 1, 2024

I am beyond satisfied with their support. I had some trouble setting up the app, but Ron helped me with everything. He even customized the star colors and created an email template with the logo"He went out of his way to support me so well. Honestly, when I first saw the message in the chat box, I thought it was AI (even it said "I'm a human") and was not expecting it at all but they did a perfect job. Thank you so much. I highly recommend this app and the support it offers.

Shoran Japan
Japan
About 2 hours using the app
September 4, 2024

Best Customer Service! App looks amazing!

Cosmo and Company
United States
About 1 hour using the app
August 6, 2024

I hoped it will make it easy to import reviews from Etsy, Trustpilot and eBay (and maybe Google Shopping and Amazon too if we needed) but all I can see is some unknown integrations (for us in the UK at least) or the possibility of doing it manually via CSV.

I suppose Judge.me is more like a Trustpilot competitor and not really focussed enough on bringing in reviews from other platforms and marketplaces as well, despite the customer support insisting that thats their best feature.

There is a way to read Etsy reviews as long as we also install the paid Shuttle app which we don't need as we do already integrate with Etsy via Shopify Marketplace Connect.
In comparison, the Fera Product Reviews App makes it fairly easy to import the JSON file with reviews we download from Etsy.
Fera also imports easily our reviews from Trustpilot and Google Shopping which Judge.me claim are covered by copyright.

While for eBay and Amazon, despite the same copyright excuse, the Opinew Product Reviews App UGC can also import easily our reviews from these marketplaces.

It is a shame though that none of these apps can do the job fully and properly. :(

The Judge.me chat support person told me that we can import the reviews manually via CSV and do it easily with their AliExpress integration. But we're not interested in AliExpress at all while apps like this are meant to help towards automating things not doing manually. I can get ChatGPT to write for me the code for my own app and do it manually...

This app is not for us at all and I'm frankly disappointed given the many positive reviews but I'm taking it that most people use it the same way we use Trustpilot.

The Foalyard
United Kingdom
About 1 hour using the app
Judge.me replied August 13, 2024

Thank you so much for your detailed review! We understand the importance of centralizing your reviews from different sources to your Shopify store.

Unfortunately, as our agent mentioned, a lot of these marketplaces (Amazon, Trustpilot,...) claim copyright on their reviews, and while it's still possible to import them, it's always best to be cautious.

Having said that, our team is in the process of making it easier to import from platforms without copyright concerns. We'll first start with accepting JSON file from Etsy and expand from there.

We have reached out to you to discuss this further and we would love to hear more of your feedback on how we could improve this to benefit you and other merchants.

August 9, 2024

Just got the app but so far so good. Had a great experience with Leandro who gave us white glove service with the widget implementation. highly recommend!

High Light Rituals
United States
About 2 hours using the app
April 12, 2024

Excellent customer service!

My Bag Obsession
United States
8 months using the app
April 16, 2024

Support is great so far. Simple to use app.

Pierced Addiction
United States
About 2 months using the app