Overall rating Based on 1030 reviews
After some first issues, looks good and works good. Support answer very quick and developer fixed super fast.
This app is easy to use and install, but I'm disappointed that you have to upgrade to the $15/month plan to customize emails. It's super important to be able to communicate with your customers in your own brand's "voice", but I just simply don't need all of the other fancy options in the paid version. Perhaps this app's developer could come up with a middle tier with a lower cost that would allow you to just customize the emails.
Excellent review app and the best value of any review app in the shopify app store. Numerous integrations, reminders, tons of features. Paying a fraction of the price of Yotpo and Stamped for nearly the same features.
My only knock is that their shop level reviews need an overhaul. Currently they are treating shop reviews exactly like product reviews. Have had confusion from customers who will leave product reviews in the shop section by accident.
I like a lot the app for all the features it offers and the price which is quite competitive compare to the other apps we can find on the market. And I have tested a lot of them!
I take out one star because of the complexity to set-it up as we really want it to be.
But the support is amazing. They really took time to change the code for me in order to have it exactly the way I wanted. Thanks a lot to Hasan and Francisco for the great help. Your help is the reason why I chose to stay with you versus moving on with another app review.
As a summary:
App functionalities = 5 stars
App user friendliness = 3 stars
Customer Service = 5 stars
Fashion Fever men and women apparel
great app very helpful and useful with many detailed items that can help your business great support system
Updated our website using a new theme. But we wanted to make sure that our valuable reviews remain. Annie Le was quick to resolve our concern and even volunteered to help with the installation preferences which needs to be done manually. Great initiative. Appreciate it. :)
I give you 4 stars so far. if eveything works was I expected, I will give you 10 Stars. Seem to be very good.
So if you ever want your store to have an Amazon-like feel to it, this is app is a Staple! Actually well this app should be a staple in general. If you are looking to have a review app in your store, this app is easily a Top Pick. Their features are endless. Their support is very helpful, responsive, & and phenomenal overall. Also, whatever review app you used before, and wanted to switch to Judge Me, their support actually removes the code from your theme for you (a common problem store owners run into when uninstalling some review apps). My only small issue is dealing with the Verified Purchase badge on reviews (if you had a different reviews app beforehand you better have access to the right info to give to Judge Me so you can get that badge on your reviews) I understand though they're just trying to maintain high quality and credibility so you can tell they really care about what they're doing and in a world where many shopify apps seem overwhelmed with options this app is an easy pick and also a very very good choice to invest in.
Fashion Genie Boutique
Great app, exactly what I needed. Love how it looks on my site and customer service is really good.
I'm manually adding reviews for my products from aliexpress, I was disappointed to see the time stamp on the reviews, to get rid of this you need to upgrade. I think $15 a month is a bit steep for this simple adjustment, but other than that the app is great.