Judge.me Product Reviews , 14,356 reviews
I haven't actually used it yet, but I had an issue with verification and contacted support. Support responded immediately AND solved my issue in seconds! So things are looking good so far.
The app was easy to set up and so far flows well with Shopify platform. Customer service was excellent helping me with my specific questions and resolved them very well. My only suggestion would be to gather some data about customers choosing the star rating and mixing up 1 and 5. We have had some customers communicate that they mixed up the rating because they found the layout of the stars to be confusing. I know this is a choice of the business owner but I frankly wasn’t sure which to choose because they were both not great. Would like to suggest that you present the choices like this: 5 ⭐️⭐️⭐️⭐️⭐️
1 ⭐️ Much easier visual. Says the customer can go back to email and fix it but they weren’t able to so it’s highly disappointing when the written comment is highly complimentary but the star rating is off. I understand that you can’t control someone pressing buttons but your star ratings and visuals/graphic choices are not clear. They look like a number line not a rating scale. Other than that issue, I am highly satisfied.
L'app non e troppo intuitiva ma il customer service è pauroso (in senso buono). Ti rispondono in due minuti e sono super gentili
I am trying to downgrade my membership as I can't afford it right now. I can't locate the option to downgrade or even cancel my membership.
Your last payment will be refunded and our support has reached out to show you where our downgrade page is.
Our free plan is very generous so hope you will stay on Judge.me for a very long time. All the best with your business!
Great app. Thumbs up!!
It's actually my very first time to use judge me review. But I guess I'm gonna love to use this more often.. Thank You for your free review imports. It's a big help for first time online entrepreneurs!!
Bom aplicativo para minhas integrações e configurações.
Atende tudo o que buscava para minha loja. Obrigado.
zak is awesome thanks for his advise we fixed our issue. The app is go to go even in free plan. The awesome plan is way better
I don't think customer privacy should be behind a paywall; ******14.99 / month to hide customer last names in reviews as of today.
***** Props to Fatima on CS who is holding it down tho.
Can you help me to change to chinese version? we hope it can show chinese language..................
Estou usando o plano gratuito e até o momento estou fazendo teste. Espero que ele atenda as necessidades.