Judge.me Product Reviews App

We had such a great experience with Claudio from Judge.me's support team! He really knew his stuff and totally got what we needed for our online store right away. The best part was how quickly he understood our problem and walked us through the solution - super clear and no fuss at all. He was so friendly and easy to work with, which made the whole process a breeze. If you're looking for a review platform with awesome support, we'd definitely recommend Judge.me based on our experience with Claudio!

I have been using Judge.me for years. I have always gotten amazing customer service from adding features, to helping me lay out and expand my reviews online to help with all kinds of things. When I needed to be able to move some widgets around, and couldn't figure it out, Claudio did an excellent job helping me and found a duplicated piece of code was keeping me from being able to move block on my template.

He was very knowledgeable and helpful! The support is super responsive and I have never had an issue getting the features or help I need in a timely manner.

We have been using Judge.me for years as a paid subscriber. The value for merchants is enormous compared to the cost of some of their competitors.

I had an issue with receiving export emails, and their live support was very quick to help me find a workaround. Very nice to have an issue solved in one live chat conversation without getting led in circles by AI bot answers.

UPDATE: The support team followed up with me the following day to let me know the issue had been resolved and the workaround was no longer necessary!

Very impressed by this app, and also by the customer service. Worked with Daniel today for a couple of hours, as he helped me better understand the pros and cons of different ways we may use the app for collecting reviews from old customers. Looking forward to seeing more how they develop the internal logic and ability to customize review request emails and follow-ups, including for different types of product groups being sold from a single store.

We had an issue with our reviews showing on the front end because of a coding error. Faisal, the Judge.me representative was able to efficiently and effectively find a solution. Bottom line: listened, responded and followed-through quickly.

Using the free plan I recently have experienced some issues in form of design flaws with the widget provided by judge.me.
I then proceeded to try fix it by myself.
Apparently the company has automated a process that was helping me a lot.
So while having the judge.me app opened on my shopify a pop up window showed up with real customer service clerk.
I was able to communicate my issues that I was facing at that time and the support was able to manage to fix my problems (Thank you, Soufiane).
It was just great customer service!
All in all the app is quite distributed and well known and established and very easy to set up.
Totally recommend it!
Thank you!

I've been happy with the ease of use and scheduling. They have also been very responsive in helping me navigate the app when I had questions about getting my review updated by a customer

I use Judge.me for few years now and I had a problem that was my mistake and I needed help with the custom service. The problem was figured out in seconds and I could move on with my day. So happy to have a service that works and when I need help I can get it very quick. Highly recommend Judge.me app for your shop! Thank you!

I recently had the pleasure of using Judge Me, and I must say, it’s truly an outstanding review platform. The site is exceptionally user-friendly and makes collecting and managing reviews a breeze. The interface is sleek, intuitive, and simple to navigate, which is a huge plus for someone who isn’t too tech-savvy.

What sets Judge Me apart, however, is their customer support. The team is incredibly responsive, friendly, and helpful—every time I had a question, they provided timely, detailed responses that went above and beyond my expectations. It’s clear they genuinely care about helping their customers succeed.

I highly recommend Judge Me for anyone looking to build and manage reviews effectively. The combination of a fantastic platform and amazing customer service makes it an invaluable tool for businesses. Keep up the great work!

After a year of using judge.me on the free plan we changed to the awesome plan.
Thanks to the free version we had a good start and because of shop size we could not really add extra costs at the beginning. but because we grew the last year and also had good feedback through the reviews we got, thanks to judge.me we now go the next step to build out our review system even more.
Thank you judge.me team