Judge.me Product Reviews

I am using the free version of the Judge Me app on our Shopify store. I love that Judge Me automatically forwards emails to our customers (which I have been able to customise) to remind them to write a review for the product they have purchased. We get a good result from these emails with over 50 verified reviews to date. I have found their customer service to be helpful on the few occasions I have needed to contact them.

To build a successful app, it's essential to have not only good programming but also excellent customer service, and Judge.me certainly ranks among the best in customer care that I've ever encountered. I recently encountered a minor issue with duplicate review results flagged by Google Search Console. Upon contacting their support team, they were prompt and readily available. Simply granting access to my theme's code allowed them to resolve the issue in under 20 minutes. I highly recommend this app, not only for its review features but also for its exceptional customer service.

I’ve been using the service for quite a while and I’ve been really happy. I recently needed a little bit of help with editing something and Hoang was incredibly helpful. He was extremely efficient, fixed the issue in under 10 minutes and I’m grateful for his help.

We have been using Judge.me for a while for our review collection and find it has been super beneficial and very easy to use and customize. I hope one day there could be an option to upgrade and integrate with Google Customer Reviews (not just product reviews) but I understand that is probably a hurdle with Google itself. Overall very pleased with the app and customer support.

We have been using this app for a while, this time we wanted to update our templates to multilanguage, and while the instructions were clear, I had a few quesitons, and Gabriela was very responsive, respectful and knowledgeable. Get this app if you are considering it!